Computer crash
Hi, My computer crashed this week but I need to use Photoshop (I have a year supscription).How can I download it on a new computer? Thank you!Fianne
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Setting up AUSST problems
Hi all I've recently set up an AUSST on a windows platform with ISS7. I followed the below guide. The webserver appears to be working fine. I have done the check suggested in the documentation and I am...
View ArticleThe license for education
Hello! I have a small tranning center in Russia. Our training center is licensed for Education.I want to buy Creative Cloud for my tanning center and using Adobe Value Incentive Plan (VIP). How can I...
View ArticleCreative Cloud for Teams - Trial only Software on Second Machine
I recently purchased Creative Cloud for Teams for my office. Currently there is only one license, I am the licensed user as well as the Team Administrator. I may be wrong, but I thought that my...
View ArticleRemote Update Manager does not exit
I'm trying to use Remote Update Manager to update PCs in our domain, but RemoteUpdateManager.exe does not exit, it just hangs. The log looks like this 11/04/14 15:19:27:374 | [INFO] | | AAMEE |...
View Articletrying to install premiere from trial version that has expired wont give me...
i had installed a premiere cc as well as some other software as a trial. Then my work set me up with an account through work. I tired logging into CC desktop app with my new user and all the apps were...
View ArticleIndesign Creative Cloud 32bit install Error
Hi All, I have been trying to install Adobe Creative Cloud - Indesign CC 32bit on a Windows 64bit machine. However I am getting the below error: I have tried the following:- Removed all version...
View ArticleAdobe CC licensing error
Hello,We bought the Adobe CC individual photography package a month ago and now the trial period has expired and I am being asked to activate photoshop. When it takes me to the licensing website to...
View ArticleTeam License - How many make a team?
Hi,We are currently 4 in the office who need access to several products in the Creative Cloude (InDesign, Photoshop, Illustrator, etc.)I found information on a Team License, but it doesn't state...
View ArticleAAMEE creating MSI for CS6 files that do not work with Group Policy
Hello, I am trying to create packages for CS6 using AAMEE version 3.0.166.0. First of all, it is only allowing me to put one program in each package... when I try to do multiple software in a package,...
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Proxy credential during start of CS6 Illustrator or inDesing
I prepare two automatic silent installation for SCCM enviroment. One MSI package is for Illustrator and the other one for inDesign. I use AAMEE 3.1. where I insert my proxy credentials to verify serial...
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Mac install fail - Installer created via CC Packager
Hi guys, after I fixed the windows problem, it seems the Mac CC packager also doesn't want to install. Mac specs:- Mountain Lion 10.8.4- New iMac (the thin one)- Previously had CS6 installed, ran...
View ArticlePackage with AAMEE Rollback
One of my customers created a package with AAMEE 3.1 . And he tries to install it, but the installation stops halfway and starts rolling back.Here is the PDApp.log 7/29/2013 12:29:27 [INFO]...
View ArticleWin7 CC package refuses to install
I have been dealing with this issue for several days and can't seem to find an answer. We have purchased several seats for the Creative Cloud. We are attempting to create packages with the CC...
View ArticleUsing AAMEE offline by white listing URLs. Does anyone know what the "Sign...
we are behind a proxy serverWe have already whitelisted the following:...
View ArticleCCP Launcher
creative cloud packager " the remote server is not responding in a proper manner please try later. I have been trying to creative the package for both 32 and 64 bit cloud.
View ArticlePremiere Pro CC Template silent Install?
hi guys, I'm trying to deploy the templates for Adobe Premiere pro after the installation package created with Creative Cloud Packager (entreprise education agreement license, no problem with the...
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Local admin rights required to update Creative Cloud?
Hi, We have a marketing department that uses the Creative Cloud team product. They have laptops running Windows 7, we do not give them local admin rights for obvious reasons. When they try to update...
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