Creative Cloud installer sends verification address to an email address that...
I purchased my laptop used -- I download the Adobe Creative Cloud installer, and when I run it, it reports that it sent a verification email to an email address that is not mine. How can I get it to...
View ArticleIs there a way to deactivate Muse for all users?
We're replacing 20+ Macs late in the summer that have Muse installed. I understand that Muse only allows users to activate on two machines. Is there a way we (the IT administrators) can deactivate all...
View ArticleCan I upgrade my CS5.5 design standard to later version?
I have a volume user licence for CS5.5 design standard purchased in 2011, can this be upgraded to a later version?
View ArticlePremiere Pro CC Template silent Install?
hi guys, I'm trying to deploy the templates for Adobe Premiere pro after the installation package created with Creative Cloud Packager (entreprise education agreement license, no problem with the...
View ArticleCannot Get Acrobat X .MSI to Install Through Windows MDT
Hello All, I am attempting to install Acrobat X using AAMEE. I've created my standalone package and give the command "msiexec.exe /i Acrobat.msi /quiet" (without quotes). I add the application with...
View ArticleHow can Adobe Systems provide me with a "fiscal / tax residence certificate"?
As Team Manager, my Corporate Financial Unit is requesting that i provide them a "fiscal / tax residence certificate" from Adobe Systems for the duration of our Creative Cloud Subscription Plan.
View ArticleInstallation bloquée
Bonjour, Le programme d'installation se fige sur "Téléchargement de Creative Cloud pour bureau".Je suis sous osx 10.7.5 derrière une livebox d'entreprise.J'ai contacté mon fournisseur internet pour...
View ArticleAdobe Update Server Problems host on Mac 10.7.5 Server.
I've setup our internal Adobe Update server back with CS6 and rebuilt it with the 3.0 tool for CC Enterprise. Our PC users are able to poll the server and get updates, but our Mac users report back...
View Articleupdate bridge won't work
I've been having issues with Bridge lately, mostly that I can't boot it without rebooting my computer. I see there is an update and I downloaded that. But when I double-click on it a window opens up...
View ArticleHow can I update Adobe Design Premium CS5.5 to CS6
We pay every month the licence for the software Adobe Design Premium CS5.5 we would like to update to CS6 how can we do that??best regards Jorge
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Mac install fail - Installer created via CC Packager
Hi guys, after I fixed the windows problem, it seems the Mac CC packager also doesn't want to install. Mac specs:- Mountain Lion 10.8.4- New iMac (the thin one)- Previously had CS6 installed, ran...
View ArticleAUSST and U43M1D207 error
Hi all, I have been using AUSST for some time - but I have progressively been getting more errors with what I assume is missing updates.I forced a fresh directory structure (deleted and re-downloaded...
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Can't silently uninstall CS6 using Creative Cloud Cleaner Tool 2.0.0.1
Hi,I'm trying to uninstall CS6 via the CCC Tool 2.0.0.1 using the command line to but running into issues in that the log files shows its completed with exit code 0 but the Applications are still...
View Articlei purchased adobe photography prgram but lightroom does not appear in my...
Need some help please or a contact number to speak to somebody
View ArticleError trying to generate a request code
I received the CS6 production suite and am trying to deploy it on a number of off-line machines. According to what I can make out of the instructions for the Provisioning Toolkit, I need to open the...
View ArticleUnable to install package created by CC Packager
I created a package this morning with the latest/ updated version of Creative Cloud Packager. And am trying to install it on a machine with CS6 recently uninstalled. The machine is a Win 7 x64, under...
View ArticleHow to get creative cloud to "see" apps installed by Creative Cloud Packager
Hi There, We're in the process of migrating to Creative Cloud and have worked out how to avoid downloading and installing each machine separately - Creative Cloud Packager. We've made a test install...
View ArticleAcrobat Pro XI installation fails - CCP
I've created several packages with Creative Cloud Packager but this one does not work (acrobat pro xi). The build log looks ok but the install fails. I've tried with the setup.exe (double clicking),...
View ArticleHow can I download Macromedia Studio 8
Dear all,Does anyone knows how we can download Macromedia Studio 8, our CDs are damaged.Thank you
View ArticleCan't log into desktop Creative Cloud
When I try to log into the desktop CC app to update my cc software, I get a "You have been signed out" message. I have tried re-installing the app but it still won't let me log in to update...
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