Adobe remote update manager not updating major versions
Hello,seems like adobe remote update manager is not updating our CC products in our company to the 2014 versions. For example from Indesing 9.x to 10.xCan anyone confirm this behaviour?Updates from...
View ArticleTrying to install Creative Cloud Packager.
Runs for a while then error message A12E1 appears. What am I doing wrong? I clicked on the Get Started button from the email after paying for our user license for Creative Cloud. All previously...
View ArticleInstall CS6 Master Collection Windows 8.1 Update 1
I'm currently creating a new custom image to deploy to all our computers in our school. We create our image using a hyper v virtual machine then use MDT to capture and WDS to deploy. The first step in...
View ArticleADOBE CC UPDATE FAILED: Another instance of deployment is already running....
Trying to install Adobe Creative Cloud updates with Desktop App and keep getting "update failed" with this message: Another instance of deployment is already running. Error Code: U44M1I11 Tried...
View ArticleIs it possible to set up a session with an expert for a team?
I'm the administrator for a small CC team. While a couple of us are fairly comfortable with the Adobe suite, we're bringing in a few single-app subscribers who need to learn the basics (InCopy...
View ArticleWe keep getting " This installation package is not supported by this...
Hello, We are trying to install a install package created by Creative Cloud Packager. The package is all CS 6 products. It gives us the error " This installation package is not supported by...
View ArticleCCP built installer random failures on OSX
We built and deployed (via Munki) a full CC master collection in late August to all of our labs here at a college, but we're now running into issues that we hadn't realized happened at deploy time....
View ArticleKeep getting charged $29.99/month and cannot cancel. It doesn't give me an...
Membership details:Creative Cloud Student and Teacher Edition (one-year)Subtotal: 29.99 USDTax/VAT: 2.10 USDTotal payment today: 32.09 USD
View ArticlePrivate or buisness? And changing my email.
Hi! I have the private package for photographer and now Ive started my own buisness. I've changed the payment to my working card but was wondering if I should change from private to buisness as well?...
View Articlei need my money back in my checking account. all ready spoke to someone at...
I need my 89.99 put back in my checking account. I all ready talked to a gentleman on the phone at the beginning of the week. and he told me it would refunded. when will this happen
View ArticlePremiere Pro CC is missing presets | CC Packager/Volume Licensing
We have volume license and are trying to install the CC Suite using CC Packager V1.1. Everything seems to work fine however most of the presets are missing from Premiere Pro CC - no RED, XDCAM or AVCHD...
View ArticleAdboe bridge crashes when restircted user tries to launch
Hi we are a school and have about 30 windows 7 pc's on a domain with the exact same problem.When a student logs on (restricted account, of course) and tries to launch Bridge, it just crashes.I have had...
View ArticleIs an Adobe Creative Cloud active subscription needed for the Adobe Photoshop...
Hello Adobe community, I am here on behalf of the Manhattan College ITS department. My supervisor has asked me to look into the free trial for Adobe Photoshop Streaming (APS) and we would like to try...
View ArticleExit code 81 on deploying serialized package (Production Premium CS6)
In trying to deploy a serialized package, I'm getting this error (exit code 81) when I try to it using installer (ie. installer -verbose -pkg...
View ArticleCreative Cloud and Proxy Support
To whom it may concern, I am a Technical Specialist for an Enterprise. We use Astaro (now Sophos) as a our proxy appliance. We use Active Directory based authentication to provide internet access to...
View ArticleHow do I find my product key code for CS5?
I bought CS5 2.5 years ago, unfortunately my school email deletes anything older than 6 months. I am looking to find my key codes so that I can transfer my CS5 over to my new laptop, can someone give...
View ArticleCan I delete by install build package
After creating my adobe build package and installing the applications, can I delete the build package? It seems to use about the same amount of drive space as all of the applications combined -...
View ArticleWhat are the implications for installing Creative Suite applications when...
I need to install Creative Suite on a network that has no internet access. Various FAQs indicate that you must be on line to active, but there you can create a package that doesn't require on line...
View ArticleLightroom 5 can't find the serial number
Hi there! I have a problem with installation Lightroom 5. I've bought the creative cloud. No problems with photoshop. But I can't find the serial number for Lightroom. there are no products in my...
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