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Creative Cloud updates for non admins

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Graphic Designers with Adobe Creative Suite installed on Windows 7 workstations, in a corporate environment .  Due to our IT audit requirements, users are not admins of their PCs and can not install software on their company owned PCs (to prevent pirating of software, unauthorized software, viruses and malware).  However, users get constant prompts from Adobe Creative Suite regarding updates.  This requires IT assistance to install these frequent updates.  While other software updates (JAVA, FLASH, BROWSERS, etc) we automatically push (via AD or PDQdeploy).


How do I allow my Non-Admin users to install the Adobe Creative Cloud updates?  I assume perhaps there is an option in my Active Directory GPO?  If yes, can you please provided exact steps to fix this problem.  Thank you,


CS6 will not install “The Adobe Support Advisor has been discontinued” error

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Hello.  I work for a public library, and have been trying to install CS6 Design and Web premium on one of the Macs in our media lab.  We previously had this installed with no issues.  I was asked to reinstall everything from scratch on the machine and get it back to working order.  I have updated to the most recent version of OSX.  When I try to install CS6, I get the "We have encountered the following issues: Installer failed to initialize.  This could be due to a missing file.  Please download Adobe Support Advisor to detect the problem.  If I follow the link for Support Advisor, I am taken to a web page that says Adobe Support Advisor has been discontinued.  Per this thread: Re: CS6 will not install “The Adobe Support Advisor has been discontinued” error  I have already downloaded and run the Adobe Creative Cloud Cleaner Tool.  When it runs, the only installation found is "Fix Host File" but when I select it and run it, I get "Adobe Creative Cloud Cleaner Tool successfully completed.  '0' entries were fixed".  I have tried downloading the CS6 installer again, with the same results.  Please help!

CC Volume licenses designated as "Perpetual"

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I usually help out in the Adobe Photoshop forums. Sometimes I'll ask someone with a CC product for a System Info report on their software. I'm used to personal licenses designated as "Subscription" just above the serial number in the report. On occasion I will see a Perpetual designation and the user tells me he has an "Enterprise" or "Volume" license which is why it's marked "Perpetual".

 

So I want to ask any Adobe Enterprise license holder if that's what should show up. We sometimes get those who slip in a modified amtlib.dll to cheat the Trial version and "Perpetual" or "Volume" shows up. We really don't want to help anyone with hacked software, but if that's a valid label in the System Report, we also don't want accuse someone of software piracy.

 

Can anyone who owns volume licenses clear this up for me?

 

Gene

Failed in Acrobat deployment (0)

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I have used this same package to install on several other computers.  This install fails with My PDapp log :

 

03/29/16 10:00:26:341 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Build Version - 1.9.4.5

03/29/16 10:00:26:341 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Logging Level verbosity Set  to 4

03/29/16 10:00:41:520 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

03/29/16 10:00:41:520 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Bootstrapper launch location is :: \\busnsrvr\Install Server\Windows Apps\Adobe CC for windows package\Windows PC package\Build\ASU\Set-up.dat

03/29/16 10:00:43:641 | [INFO] |  | ASU | OPM | OPM |  |  | 4088 | Build Version - 9.0.1.57

03/29/16 10:00:43:641 | [INFO] |  | ASU | OPM | OPM |  |  | 4088 | Logging Level verbosity Set  to 4

03/29/16 10:00:44:109 | [INFO] |  | ASU | OPM | OPM |  |  | 4088 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

03/29/16 10:00:44:109 | [INFO] |  | ASU | OPM | OPM |  |  | 4088 | No Record found for the input fields in opm_getValueForKey

03/29/16 10:00:44:109 | [INFO] |  | ASU | OPM | OPM |  |  | 4088 | Released OPM refrence successfully in opm_freeLibRef

03/29/16 10:01:06:246 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 8908 | Build Version - 8.0.0.72

03/29/16 10:01:06:246 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 8908 | Logging Level verbosity Set  to 4

03/29/16 10:01:06:246 | [INFO] |  | ASU | AAMCustomHook |  |  |  | 8908 | Parsing the command line provided. Number of command line arguments is 3

03/29/16 10:01:18:351 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 8636 | Build Version - 9.0.0.244

03/29/16 10:01:18:351 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 8636 | Logging Level verbosity Set  to 4

03/29/16 10:01:18:351 | [INFO] |  | ASU | AAMCustomHook |  |  | CommandLineParser | 8636 | Parsing the command line provided. Number of command line arguments is 4

03/29/16 10:01:18:445 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 8636 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

03/29/16 10:01:18:445 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 8636 | Going to create or update inventory

03/29/16 10:01:18:476 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 8636 | Successfully created or updated updater inventory

03/29/16 10:02:42:107 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Build Version - 1.9.4.5

03/29/16 10:02:42:107 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Logging Level verbosity Set  to 4

03/29/16 10:02:42:107 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | The return code from the Bootstrapper Process is (0).

03/29/16 10:02:42:294 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Successfully fetched the optionXML content from MSI database ...

03/29/16 10:02:42:325 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | The install language for Acrobat from the fallback map (en_US)

03/29/16 10:07:10:098 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 8648 | Process creation completed.

03/29/16 10:07:10:098 | [FATAL] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | The return code from the Adobe Installer Process is (7).Stopping the installation process.

03/29/16 10:07:10:098 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Failed in Acrobat deployment (0).Stopping the installation process.

03/29/16 10:10:09:022 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Setup exiting with return code (5)

03/30/16 11:37:17:203 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 7076 | Build Version - 1.9.4.5

03/30/16 11:37:17:203 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 7076 | Logging Level verbosity Set  to 4

03/30/16 11:37:18:591 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 7076 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

03/30/16 11:37:18:591 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 7076 | Bootstrapper launch location is :: \\busnsrvr\Install Server\Windows Apps\Adobe CC for windows package\Windows PC package\Build\ASU\Set-up.dat

03/30/16 11:37:18:934 | [INFO] |  | ASU | OPM | OPM |  |  | 1504 | Build Version - 9.0.1.57

03/30/16 11:37:18:934 | [INFO] |  | ASU | OPM | OPM |  |  | 1504 | Logging Level verbosity Set  to 4

03/30/16 11:37:19:231 | [INFO] |  | ASU | OPM | OPM |  |  | 1504 | Schema version and schema compatibility version are same or greater than current

 

 

03/30/16 11:37:19:231 | [INFO] |  | ASU | OPM | OPM |  |  | 1504 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

03/30/16 11:37:19:231 | [INFO] |  | ASU | OPM | OPM |  |  | 1504 | No Record found for the input fields in opm_getValueForKey

03/30/16 11:37:19:231 | [INFO] |  | ASU | OPM | OPM |  |  | 1504 | Released OPM refrence successfully in opm_freeLibRef

03/30/16 11:37:25:253 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 7076 | Build Version - 1.9.4.5

03/30/16 11:37:25:253 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 7076 | Logging Level verbosity Set  to 4

03/30/16 11:37:25:253 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 7076 | The return code from the Bootstrapper Process is (0).

03/30/16 11:37:25:471 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 7076 | Successfully fetched the optionXML content from MSI database ...

03/30/16 11:37:25:502 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 7076 | The install language for Acrobat from the fallback map (en_US)

03/30/16 11:38:54:984 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 7076 | Process creation completed.

03/30/16 11:38:54:984 | [FATAL] |  | ASU | MSIInvoker | MSIInvoker |  |  | 7076 | The return code from the Adobe Installer Process is (7).Stopping the installation process.

03/30/16 11:38:54:984 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 7076 | Failed in Acrobat deployment (0).Stopping the installation process.

Adobe CC 2015.5 Configuration Error 16 for AD Users

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I manage a lab of about 60 2015 5k iMacs that all dual boot OSX 10.11.6 and Windows 10. All computers are bound to our Active Directory so that students can log in. Adobe CC 2015.5 works without any problems on the Windows side. However, it seems that the entire Adobe suite keeps breaking with Configuration Error 16 for both AD users and the admin accounts on the OSX sides. Since Adobe's official "Fix" for Configuration Error 16 is to set the correct permissions for the SLStore and Adobe PCD folders, I wrote a script to repair the permissions that is deployed through a policy that is triggered on logout. I included the permission fix in a script that deletes the previous AD account from the computers on logout.

Screen Shot 2016-11-17 at 6.45.16 PM.png

I first tried adding these two commands to the script:

 

chown -R root /Library/Application\ Support/Adobe/Adobe\ PCD/

chmod -R 644 /Library/Application\ Support/ Adobe/Adobe\ PCD/

 

but that still didn't fix the problem, so I took them out of the script.

 

I also have a script set to run on logout that repairs the default (AD) user profile permissions, which is just:

 

#!/bin/sh

 

chown -R root /System/Library/User\ Template/English.lproj/

 

I chose two computers to test, one with CC working on an AD account and one with CC broken on an AD account. Here are pictures showing the permissions for the SLStore and Adobe PCD directories. First, these are the permissions on the computer where CC was working when I logged in on an AD account:

20161117_174134.jpg

Since that one was working, I logged out and logged in to the second computer with my AD account. On this computer, CC was NOT working and was giving the Configuration Error 16, which is strange because all the permissions seem to be the same as on the previous computer.

20161117_174642.jpg

I then logged out of my AD account and logged in to the admin account (computersupport) on the same computer and suddenly CC was working again. Here are the permissions:

20161117_175607.jpg

Since THAT computer was now working, I logged out of the admin account and back in to my AD account, and CC was working fine. Here are the permissions:

20161117_175911.jpg

 

The weird thing is that the "login to admin, logout, login to AD account" process doesn't fix the problem on all the computers. For the most part, most of them give the error no matter what I do, but every computer in the lab gets the same policy with the permissions fix scripts. I'm pretty new to scripting, so I can't tell if my scripts have any problems. All I know for sure is that the AD users are being deleted on logout.

 

All other applications work fine on the OSX sides. Does anyone have any idea's as to what I'm experiencing?

 

Thanks.

Disable Creative Cloud Desktop Application

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I'm trying to create a package with Creative Could Packager version 1.7.0.31 on a pc.

But i cant disable the 'Creative Cloud Desktop Application' because the checkbox is enabled and  grayed out.

 

ccp.PNG

Any fix for this error, I can't login to the site or the app --> Another user is currently logged in. In order to sign in, please clear your cookies and restart your browser.

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I was troubleshooting 'error 49' updating issue when during the process I got logged out and couldnt log back in, any help would be greatly appreciated. It's an enterprise account.

 

cheers

Error on cc 2017 download of Indesign & Bridge - Exit Code 105

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This is the second time I have been unable to download a new update for the CC programs. I have still not been able to download Bridge 2015 after being on the customer service chat for over 2 hours and attempting a second day and uninstalling all my older versions of Bridge. Now Indesign 2017 and Bridge 2017 won't download either. And the option of " retry " doesn't work. That is not helpful as a fix for the error Adobe, that should not be a "solution" to fix the problem. I am on a mac and used to have CS5 installed and have removed most to all of this software. I am using IOS 10.11.6. Do I need to download 10.12? Please help because other members on my team don't have this problem and we need to have compatibility between software for sharing files.

 

Exit Code: 105

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

 

FATAL: Failed to open PIM database.

FATAL: Error occured in install product workflow with error code 105 error message


Win7 CC package refuses to install

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I have been dealing with this issue for several days and can't seem to find an answer. We have purchased several seats for the Creative Cloud. We are attempting to create packages with the CC packager. Specfically, we created a package that contains InDesign, PhotoShop, and Illustrator for Win 7 64 bit. Neither the MSI nor the Setup.exe works.

The installation begins and the progress bar progresses to about 1/3 then stalls. It then shoots across and then rolls back quickly.

This is the 3rd time we've created this package.

I have tried to install this with elevated credentials and even under the local administrator account all with the same results.

 

I even contacted Adobe support and had the technician remote into my machine who then proceeded to screw up a whole host of settings - my bad I guess for trusting a 1st level technician. However, she did get it installed on my computer. I just have to go back and fix everything she broke. I am now trying to get this package (I created & downloaded a new version yesterday) installed on another computer and having the exact same trouble I had on my computer with the new package.

 

Both of these computers as well as the future systems have previous version of the same programs. In an effort to reduce possible issues regarding this, I uninstalled all previous version of InDesign, PhotoShop, and Illustrator. The only Adobe product that remained is an older version was Acrobat - 9 Pro.

 

These systems are connected to a domain and are runing ESET's endpoint antivirus. Yes, I disabled that and tried the installation again with the exact same results.

 

The latest PDApp.log has many Warings and a few Fatal lines in it.

There are quite a few: Failed to find Node  warnings.

Several: < GUID > is already installed

NOTE: I checked and recheckd, there are no instances of these applications installed even though it appears it thinks there are - registry issues?

Fatal errors:

5356 | Failed to remove the backup folder already present:5

5356 | Failed to create backup folder C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\P7

5356 | package installation failed and the return code was -5

5356 | End Adobe Setup. Exit code: -5

4068 | The Bootstrapper Process is (-5).Stopping the installation process.

4068 | The return code from the Adobe Installer Process is (33).Stopping the uninstallation process.

...and the final line...

472 | utilLaunchApplicationDeelevated : The return Code from Create Process (1603)

 

Yes folks, the dreaded ambiguous Error Code 1603

 

So, anyone have any ideas as to why this installation will not work?

Let me know if you need more information.

I will be deeply grateful for any help.

Installer (created with CCP) quits

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I created an installer for Win64Bit with all programs. Now it won't work though the packager said it was successful created.

 

It just quits after creating a CC shortcut on the desktop and showing a status bar with "Please wait while Windows configures installer"

 

Any ideas?

how to add existing creative cloud members to creative cloud for teams

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I have a group of Creative Cloud members who want to move to Creative Cloud for Teams. So after I subscribe to CC for Teams, and add the CC members, what happens to their existing CC membership and account settings?

Or is there a way to "convert" existing CC members to CC for Teams?

Creative Cloud Update Without Admin Access on Mac OS X

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How can I configure Creative Cloud client to automatically update from Adobe servers without administrative access on Max OS X? Our users do not have administator access on their machines, so they cannot update Creative Cloud by themselves. Thanks in advance.

 

Jonathan

Options for deployment via Remote Desktop Services / Terminal Server

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Currently we have volume licenses for CS which is deployed via remote desktop services in a multi-server load balanced farm.

When reaching out to support, they informed me that CC cannot be deployed via RDS/terminal services.

 

Seeing that CS is discontinued, how does Adobe suggest deployment of their apps via RDS/Terminal services moving forward?

Our main concern is for when CS6 is no longer supported and no longer gets security updates.

The support rep really didn't have an answer for me.

 

I find it hard to believe that Adobe's going to abandon deployment of their apps in the enterprise as things are moving towards thin clients rather than traditional desktops.

We'd like to avoid needing to go VDI instead of RDS if possible.

I'd imagine VDI would have the same licensing issues assuming you don't want to have a dedicated VM for each user rather than having a shared pool of VMs.

 

Thank You.

Extra team licence 3 months only. How?

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I have a team membership for 7 and want to add an 8th licence for work experience that lasts 3 months. How can I do this without paying for the entire year?Te

Need to Disable Cloud Storage for our Enterprise

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I am trying to centralize the purchasing of Adobe Creative Cloud at my company. We develop software and services for use in the financial and healthcare industries. Therefore, we limit our use of cloud storage and services. Is there a way we can disable the cloud storage in the new Creative Could Suite? Most of our users are stuck using CS6 until this issue can be resolved. We are looking at purchasing anywhere from 50-100+ licenses if we can get this issues figured out.

 

I have asked our Information Security team to block the Sync/Store.Share endpoints documented in the Adobe Creative Cloud Network Endpoints guide. This was done and then we monitored workstations where the Creative Cloud was installed. The documented endpoints never appeared in any of our proxy logs.

 

Help! We cannot upgrade until this issue gets resolved.


CC device install package hangs on El Capitan

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Freshly downloaded package built with updated CC Packager app on a clean install of Mac OS 10.11.3. Install hangs forever. Three attempts same result.

 

Anyone else have this issue?

 

TIA, David L

 

Installer Log:

Feb 23 08:31:10 sawyergdlab01 Installer[336]: LSExceptions [0x7ff14a50c7b0] loaded

Feb 23 08:31:11 sawyergdlab01 Installer[336]: @(#)PROGRAM:Install  PROJECT:Install-1000

Feb 23 08:31:11 sawyergdlab01 Installer[336]: @(#)PROGRAM:Installer  PROJECT:Installer-853

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Hardware: iMac9,1 @ 2.26 GHz (x 2), 4096 MB RAM

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Running OS Build: Mac OS X 10.11.3 (15D21)

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Env: TMPDIR=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Env: __CF_USER_TEXT_ENCODING=0x0:0:0

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Env: SHELL=/bin/sh

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Env: HOME=/var/root

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.qHC3nim8lm/Render

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.i1xBda0D9f/Listeners

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Env: LOGNAME=root

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Env: XPC_SERVICE_NAME=com.apple.installer.34592

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Env: USER=root

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Env: XPC_FLAGS=0x0

Feb 23 08:31:11 sawyergdlab01 Installer[336]: LabPackage  Installation Log

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Opened from: /LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg

Feb 23 08:31:11 sawyergdlab01 Installer[336]: Referenced component packages (1) trustLevel=100

Feb 23 08:31:21 sawyergdlab01 Installer[336]: InstallerStatusNotifications plugin loaded

Feb 23 08:31:21 sawyergdlab01 Installer[336]: LSExceptions [0x7ff14a50c7b0] unloaded

Feb 23 08:31:22 sawyergdlab01 Installer[336]: Administrator authorization granted.

Feb 23 08:31:22 sawyergdlab01 Installer[336]: ================================================================================

Feb 23 08:31:22 sawyergdlab01 Installer[336]: User picked Standard Install

Feb 23 08:31:22 sawyergdlab01 Installer[336]: Choices selected for installation:

Feb 23 08:31:22 sawyergdlab01 Installer[336]:     Install: "LabPackage"

Feb 23 08:31:22 sawyergdlab01 Installer[336]:         LabPackage_Install.pkg : com.adobe.Enterprise.install.2F0BB829-AB6A-46EC-857B-6338457447AC : 1.0.0.1.0

Feb 23 08:31:22 sawyergdlab01 Installer[336]: ================================================================================

Feb 23 08:31:22 sawyergdlab01 Installer[336]: It took 0.00 seconds to summarize the package selections.

Feb 23 08:31:22 sawyergdlab01 Installer[336]: -[IFPKGDerivedDocument sortedPackageLocations]: result = (

        "file://localhost"

    )

Feb 23 08:31:22 sawyergdlab01 Installer[336]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost

Feb 23 08:31:22 sawyergdlab01 Installer[336]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg

Feb 23 08:31:22 sawyergdlab01 Installer[336]: Set authorization level to root for session

Feb 23 08:31:22 sawyergdlab01 Installer[336]: Will use PK session

Feb 23 08:31:22 sawyergdlab01 Installer[336]: Using authorization level of root for IFPKInstallElement

Feb 23 08:31:22 sawyergdlab01 Installer[336]: Starting installation:

Feb 23 08:31:22 sawyergdlab01 Installer[336]: Configuring volume "Macintosh HD"

Feb 23 08:31:23 sawyergdlab01 Installer[336]: Preparing disk for local booted install.

Feb 23 08:31:23 sawyergdlab01 Installer[336]: Free space on "Macintosh HD": 295.06 GB (295060578304 bytes).

Feb 23 08:31:23 sawyergdlab01 Installer[336]: Create temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.336LdQx7D"

Feb 23 08:31:23 sawyergdlab01 Installer[336]: IFPKInstallElement (1 packages)

Feb 23 08:31:23 sawyergdlab01 installd[319]: PackageKit: Adding client PKInstallDaemonClient pid=336, uid=0 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)

Feb 23 08:31:23 sawyergdlab01 Installer[336]: PackageKit: Enqueuing install with framework-specified quality of service (utility)

Feb 23 08:31:23 sawyergdlab01 installd[319]: PackageKit: ----- Begin install -----

Feb 23 08:31:23 sawyergdlab01 installd[319]: PackageKit: request=PKInstallRequest <1 packages, destination=/>

Feb 23 08:31:23 sawyergdlab01 installd[319]: PackageKit: packages=(

        "PKJaguarPackage <file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg>"

    )

Feb 23 08:31:23 sawyergdlab01 installd[319]: PackageKit: Extracting file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/1E0 55EFC-6AA0-4CD0-B3F2-48D18C2E662D.activeSandbox/Root, uid=0)

Feb 23 08:31:23 sawyergdlab01 installd[319]: PackageKit: prevent user idle system sleep

Feb 23 08:31:23 sawyergdlab01 installd[319]: PackageKit: suspending backupd

Feb 23 08:31:23 sawyergdlab01 installd[319]: PackageKit: Executing script "./preinstall" in /LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resources

Feb 23 08:31:23 sawyergdlab01 install_monitor[350]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr

Feb 23 08:31:23 sawyergdlab01 installd[319]: ./preinstall: CCP Package Installer : preinstall launched...

Feb 23 08:31:23 sawyergdlab01 installd[319]: ./preinstall: The language set is

Feb 23 08:31:23 sawyergdlab01 installd[319]: ./preinstall: CCP Package Installer : Working directory is /LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resources

Feb 23 08:31:23 sawyergdlab01 installd[319]: ./preinstall: 2016-02-23 08:31:23.224 defaults[365:3371]

Feb 23 08:31:23 sawyergdlab01 installd[319]: ./preinstall: The domain/default pair of (/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resources/../Info, InstallLanguage) does not exist

Feb 23 08:31:23 sawyergdlab01 installd[319]: ./preinstall: CCP Package Installer : InstallLanguage specified in Info.plist in preinstall...()

Feb 23 08:31:23 sawyergdlab01 installd[319]: ./preinstall: CCP Package Installer : Launching AdobeDeploymentManager...

Feb 23 08:42:51 sawyergdlab01 installer[518]: Product archive /LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resources//Setup/APRO 15.0/Acrobat DC/Acrobat DC Installer.pkg trustLevel=202

Feb 23 08:42:51 sawyergdlab01 installer[518]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost

Feb 23 08:42:51 sawyergdlab01 installer[518]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#application.pkg

Feb 23 08:42:51 sawyergdlab01 installer[518]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#browser.pkg

Feb 23 08:42:51 sawyergdlab01 installer[518]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#support.pkg

Feb 23 08:42:51 sawyergdlab01 installer[518]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#automator.pkg

Feb 23 08:42:51 sawyergdlab01 installer[518]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#pdf_services.pkg

Feb 23 08:42:51 sawyergdlab01 installer[518]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#AcroServicesUpdater.pkg

Feb 23 08:42:51 sawyergdlab01 installer[518]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#armagent.pkg

Feb 23 08:42:51 sawyergdlab01 installer[518]: Set authorization level to root for session

Feb 23 08:42:51 sawyergdlab01 installer[518]: Administrator authorization granted.

Feb 23 08:42:52 sawyergdlab01 installer[518]: Will use PK session

Feb 23 08:42:52 sawyergdlab01 installer[518]: Using authorization level of root for IFPKInstallElement

Feb 23 08:42:53 sawyergdlab01 installer[518]: Starting installation:

Feb 23 08:42:53 sawyergdlab01 installer[518]: Configuring volume "Macintosh HD"

Feb 23 08:42:53 sawyergdlab01 installer[518]: Preparing disk for local booted install.

Feb 23 08:42:53 sawyergdlab01 installer[518]: Free space on "Macintosh HD": 285.82 GB (285822930944 bytes).

Feb 23 08:42:53 sawyergdlab01 installer[518]: Create temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.518pybzVx"

Feb 23 08:42:53 sawyergdlab01 installer[518]: IFPKInstallElement (7 packages)

Feb 23 08:42:53 sawyergdlab01 installer[518]: PackageKit: Enqueuing install with framework-specified quality of service (utility)

Feb 23 08:42:53 sawyergdlab01 installer[518]: PackageKit: ----- Begin install -----

Feb 23 08:42:53 sawyergdlab01 installer[518]: PackageKit: request=PKInstallRequest <7 packages, destination=/>

Feb 23 08:42:53 sawyergdlab01 installer[518]: PackageKit: packages=(

        "PKLeopardPackage <file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Reso urces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#application.pkg>",

        "PKLeopardPackage <file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Reso urces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#browser.pkg>",

        "PKLeopardPackage <file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Reso urces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#support.pkg>",

        "PKLeopardPackage <file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Reso urces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#automator.pkg>",

        "PKLeopardPackage <file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Reso urces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#pdf_services.pkg>",

        "PKLeopardPackage <file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Reso urces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#AcroServicesUpdater.pkg>",

        "PKLeopardPackage <file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Reso urces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#armagent.pkg>"

    )

Feb 23 08:43:00 sawyergdlab01 installer[518]: PackageKit: Extracting file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/EE6 A9002-8B82-4499-A7B7-0318BB14F43B.activeSandbox/Root/Applications/Adobe Acrobat DC, uid=0)

Feb 23 08:43:16 sawyergdlab01 installer[518]: PackageKit: Extracting file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#browser.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/EE6 A9002-8B82-4499-A7B7-0318BB14F43B.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)

Feb 23 08:43:17 sawyergdlab01 installer[518]: PackageKit: Extracting file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/EE6 A9002-8B82-4499-A7B7-0318BB14F43B.activeSandbox/Root/Library/Application Support, uid=0)

Feb 23 08:43:20 sawyergdlab01 installer[518]: PackageKit: Extracting file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#automator.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/EE6 A9002-8B82-4499-A7B7-0318BB14F43B.activeSandbox/Root/Library/Automator, uid=0)

Feb 23 08:43:20 sawyergdlab01 installer[518]: PackageKit: Extracting file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#pdf_services.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/EE6 A9002-8B82-4499-A7B7-0318BB14F43B.activeSandbox/Root/Library/PDF Services, uid=0)

Feb 23 08:43:20 sawyergdlab01 installer[518]: PackageKit: Extracting file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#AcroServicesUpdater.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/EE6 A9002-8B82-4499-A7B7-0318BB14F43B.activeSandbox/Root/tmp/webinstaller, uid=0)

Feb 23 08:43:20 sawyergdlab01 installer[518]: PackageKit: Extracting file://localhost/LabInstallPackage/LabPackage/Build/LabPackage_Install.pkg/Contents/Resou rces//Setup/APRO15.0/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#armagent.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/EE6 A9002-8B82-4499-A7B7-0318BB14F43B.activeSandbox/Root/tmp/com.adobe.AcrobatRefreshManager, uid=0)

Feb 23 08:43:21 sawyergdlab01 installer[518]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.AAIFC4/Scripts/com.adobe.acrobat.DC.viewer.app.pkg.MUI.mzGF om

Feb 23 08:43:22 sawyergdlab01 installer[518]: ./preinstall: 2016-02-23 08:43:22.058 AcroInstallAlert[529:7254] No old copy of TitleAcrobat found.

Feb 23 08:43:22 sawyergdlab01 installer[518]: ./preinstall: [1201]:: url for temp-file: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/TempFileForLangPack.pdf[1202]:1: Removing item at path {/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/TempFileForLangPack.pdf}

Feb 23 08:43:22 sawyergdlab01 installer[518]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.AAIFC4/Scripts/com.adobe.armdc.app.pkg.6iLSQS

Feb 23 08:43:22 sawyergdlab01 installer[518]: ./preinstall: Checking if Acrobat Update Helper is running

Feb 23 08:43:24 sawyergdlab01 installer[518]: PackageKit: Using trashcan path /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/PKInstallSandboxTrash/EE6A9002-8B82-4499 -A7B7-0318BB14F43B.sandboxTrash for sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/EE6A9002-8B82-44 99-A7B7-0318BB14F43B.activeSandbox

Feb 23 08:43:24 sawyergdlab01 installer[518]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/EE6A9002-8B82-44 99-A7B7-0318BB14F43B.activeSandbox/Root (3 items) to /

Feb 23 08:43:24 sawyergdlab01 installer[518]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.AAIFC4/Scripts/com.adobe.acrobat.DC.viewer.app.pkg.MUI.mzGF om

Feb 23 08:43:30 sawyergdlab01 installer[518]: ./postinstall: Replacing the hive AdobePDFSettings of /Library/Preferences/com.adobe.PDFAdminSettings.plist with that of /private/tmp/PKInstallSandbox.AAIFC4/Scripts/com.adobe.acrobat.DC.viewer.app.pkg.MUI.mzGF om/Resources/com.adobe.PDFAdminSettings.plist

Feb 23 08:43:30 sawyergdlab01 installer[518]: ./postinstall: Replacing the hive AdobePDFSettingsPath of /Library/Preferences/com.adobe.PDFAdminSettings.plist with that of /private/tmp/PKInstallSandbox.AAIFC4/Scripts/com.adobe.acrobat.DC.viewer.app.pkg.MUI.mzGF om/Resources/com.adobe.PDFAdminSettings.plist

Feb 23 08:43:30 sawyergdlab01 installer[518]: ./postinstall: Updating AdobeARMOverride.plist for dc

Feb 23 08:43:30 sawyergdlab01 installer[518]: ./postinstall: Info: Installing ProductRegistration plist..

Feb 23 08:43:30 sawyergdlab01 installer[518]: ./postinstall: Info: Installing FeatureLockDown file...

Feb 23 08:43:30 sawyergdlab01 installer[518]: ./postinstall: SUCCESS: Postinstall exited with error code 0.

Feb 23 08:43:30 sawyergdlab01 installer[518]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.AAIFC4/Scripts/com.adobe.acrobat.DC.viewer.browser.pkg.MUI. nC2Vxc

Feb 23 08:43:30 sawyergdlab01 installer[518]: ./postinstall: creating pdfviewer.plist for file://localhost/Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/

Feb 23 08:43:30 sawyergdlab01 installer[518]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.AAIFC4/Scripts/com.adobe.acrobat.DC.viewer.appsupport.pkg.M UI.R3IwJy

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: application.xml: /Library/Application Support/Adobe/Acrobat DC AMT/AMT/application.xml.

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: payload_code: {E0EE657B-8AD5-493E-9943-10F07DC05957}.

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: Validate Serial Key function called.

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: Processing The Acrobat Provisioning File

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: Acrobat Provisioning File does not exist, installation will follow the default route

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: Serial key file not created or is corrupted.

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: EULA Accept: 0 Registration Suppression: 0

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: Installing in Trial as no serial key could be found.

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: Function IsoTaggingAtInstall returned a status code of 0

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:31.533 AcroAppTool[606:7498] url for temp-doc_file: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/TempFileForWordAddIn.docx

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:31.551 AcroAppTool[606:7498] Remove item at path {/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/TempFileForWordAddIn.docx} returned 1

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:31.601 AcroAppTool[606:7498] Unable to determine Word Application path, not doing anything

Feb 23 08:43:31 sawyergdlab01 installer[518]: ./postinstall: unable to install pdfmaker word add-in

Feb 23 08:43:37 sawyergdlab01 installer[518]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.AAIFC4/Scripts/com.adobe.AcroServicesUpdater.6l0qwo

Feb 23 08:43:37 sawyergdlab01 installer[518]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.AAIFC4/Scripts/com.adobe.armdc.app.pkg.6iLSQS

Feb 23 08:43:37 sawyergdlab01 installer[518]: ./postinstall: Info: Installing updater files...

Feb 23 08:43:37 sawyergdlab01 installer[518]: ./postinstall:     Installing asset /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app

Feb 23 08:43:37 sawyergdlab01 installer[518]: ./postinstall: Copying /tmp/com.adobe.AcrobatRefreshManager/Acrobat Update Helper.app

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall:     Installing asset /Library/Application Support/Adobe/ARMDC/Application/AcrobatUpdaterUninstaller

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall:     Installing asset /Library/Application Support/Adobe/ARMDC/Application/Adobe Acrobat Updater.app

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: Copying /tmp/com.adobe.AcrobatRefreshManager/Adobe Acrobat Updater.app

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall:     Installing asset /Library/Application Support/Adobe/ARMDC/Application/AcrobatUpdateHelperLib.dylib

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: Info: Installing ARMDC Agent update registration file...

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall:     Installing file /Library/Application Support/Adobe/ARMDC/Registered Products/com.adobe.ARMDCHelper.plist

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: Info: Installing HelperTools...

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall:     Installing com.adobe.ARMDC.SMJobBlessHelper

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall:     Installing com.adobe.ARMDC.Communicator

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: Info: Installing HelperTool plists...

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.251 ARMInstallTool[652:7561] Trying to get User name from HOME

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.253 ARMInstallTool[652:7561] Trying to get User name from CF APIs

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.262 ARMInstallTool[652:7561] Could not get the username for the current logged in user

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.262 ARMInstallTool[652:7561] Got the user name as root!!!!

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.262 ARMInstallTool[652:7561] Creating ARMDC scheduler...

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.264 ARMInstallTool[652:7561] ARMDC scheduler plist: /Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1 bf9c8e43c37a23d420d.plist

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.305 ARMInstallTool[653:7566] /Library/Application Support/Adobe/ARMNext/Application folder not found. Exiting..

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: Installation successful

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.333 AcrobatUpdaterUninstaller[655:7568] ARM Uninstaller triggered...

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.469 AcrobatUpdaterUninstaller[655:7568] Running in elevated mode, will run the uninstall workflow.

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.469 AcrobatUpdaterUninstaller[655:7568] Uninstaller invoked with argument = com.adobe.ARM.31012015

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.470 AcrobatUpdaterUninstaller[655:7568] Uninstaller running in cleanup Mode

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.491 AcrobatUpdaterUninstaller[655:7568] Warning Could not get Helper application path {/Library/Application Support/Adobe/ARMNext/Application/Acrobat Update Helper.app}.

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.491 AcrobatUpdaterUninstaller[655:7568] Unloading tool com.adobe.ARMNext.SMJobBlessHelper

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.491 AcrobatUpdaterUninstaller[655:7568] Unloading tool com.adobe.ARMNext.Communicator

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.492 AcrobatUpdaterUninstaller[655:7568] Trying to get User name from HOME

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.492 AcrobatUpdaterUninstaller[655:7568] Trying to get User name from CF APIs

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.494 AcrobatUpdaterUninstaller[655:7568] TEMP: Removing ARMAgent scheduler from launchctl list

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.683 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Library/LaunchDaemons/com.adobe.ARMNext.Communicator.plist}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.684 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Library/LaunchDaemons/com.adobe.ARMNext.SMJobBlessHelper.plist}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.684 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Library/PrivilegedHelperTools/com.adobe.ARMNext.Communicator}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.684 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Library/PrivilegedHelperTools/com.adobe.ARMNext.SMJobBlessHelper}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.685 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Library/Application Support/Adobe/ARMNext/Application/Adobe Acrobat Updater.app}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.685 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Library/Application Support/Adobe/ARMNext/Application/AcrobatUpdateHelperLib.dylib}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.686 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Library/Application Support/Adobe/ARMNext/Application/AcrobatUpdaterUninstaller}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.686 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Library/Application Support/Adobe/ARMNext/Registered Products/com.adobe.ARMNextHelper.plist}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.686 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Library/LaunchAgents/com.adobe.ARMNextHelper.b3a6b36e463dc6a9d07eb4d4ee60157f0b0a681c18 1b591ce350d35b.plist}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.687 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Library/Application Support/Adobe/ARMNext/Registered Products}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.688 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Users/.localized/Library/Preferences/Adobe/ARMNext/Support Files}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.708 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Users/localadmin/Library/Preferences/Adobe/ARMNext/Support Files}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.708 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Users/Shared/Library/Preferences/Adobe/ARMNext/Support Files}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.709 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Users/.localized/Library/Preferences/Adobe/ARMNext}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.710 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Users/localadmin/Library/Preferences/Adobe/ARMNext}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.710 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Users/Shared/Library/Preferences/Adobe/ARMNext}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.711 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Users/.localized/Library/Preferences/Adobe}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.712 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Users/localadmin/Library/Preferences/Adobe}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.712 AcrobatUpdaterUninstaller[655:7568] File does not exist at path {/Users/Shared/Library/Preferences/Adobe}

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.724 AcrobatUpdaterUninstaller[655:7568] Copying item at path {/Library/Application Support/Adobe/ARMDC/Application/AcrobatUpdateHelperLib.dylib} to {/Library/Application Support/Adobe/ARMNext/Application/AcrobatUpdateHelperLib.dylib} returned 1 [(null)]

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: 2016-02-23 08:43:38.725 AcrobatUpdaterUninstaller[655:7568] ARM Uninstaller Done.

Feb 23 08:43:38 sawyergdlab01 installer[518]: ./postinstall: SUCCESS: Postinstall exited with error code 0.

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Writing receipt for com.adobe.acrobat.DC.viewer.app.pkg.MUI to /

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Writing receipt for com.adobe.acrobat.DC.viewer.browser.pkg.MUI to /

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Writing receipt for com.adobe.acrobat.DC.viewer.appsupport.pkg.MUI to /

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Writing receipt for com.adobe.acrobat.DC.viewer.print_automator.pkg.MUI to /

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Writing receipt for com.adobe.acrobat.DC.viewer.print_pdf_services.pkg.MUI to /

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Writing receipt for com.adobe.AcroServicesUpdater to /

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Writing receipt for com.adobe.armdc.app.pkg to /

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/Acrobat Uninstaller.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Acrobat Distiller.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Acrobat Distiller.app/Contents/Resources/SelfHealFiles/Library/PDF_Services/Save as Adobe PDF.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AcroCEF helper.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AcroCEF helper.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Adobe Crash Reporter.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AcroCEF helper.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDaemon.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AcroCEF helper.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/LogTransport.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Adobe Crash Reporter.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDaemon.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/LogTransport.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Chromium Embedded Framework.framework/Resources/crash_report_sender.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AcroCEF/AcroCEF.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AcroCEF/AcroCEF.app/Contents/Frameworks/AdobeCrashReporter.f ramework/Versions/A/Adobe Crash Reporter.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AcroCEF/AcroCEF.app/Contents/Frameworks/AdobeCrashReporter.f ramework/Versions/A/AdobeCRDaemon.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AcroCEF/AcroCEF.app/Contents/Frameworks/AdobeCrashReporter.f ramework/Versions/A/LogTransport.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app/Contents/Frameworks/AdobeCrash Reporter.framework/Versions/A/Adobe Crash Reporter.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app/Contents/Frameworks/AdobeCrash Reporter.framework/Versions/A/AdobeCRDaemon.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app/Contents/Frameworks/AdobeCrash Reporter.framework/Versions/A/LogTransport.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/Assert.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/LogTransport2.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/LogTransport2.app/Contents/MacOS/HLCrashProcessor.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Preflight.acroplugin/Contents/Helpers/Droplet.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Library/Application Support/Adobe/Acrobat DC Helper Frameworks/adobe_oobelib/adobe_licutil.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /Library/PDF Services/Save as Adobe PDF.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /tmp/webinstaller/AcroServicesUpdater.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /tmp/com.adobe.AcrobatRefreshManager/Adobe Acrobat Updater.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Touched bundle /tmp/com.adobe.AcrobatRefreshManager/Acrobat Update Helper.app

Feb 23 08:43:39 sawyergdlab01 installer[518]: Installed "Adobe Acrobat DC (Continuous)" ()

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: ----- End install -----

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: 45.7s elapsed install time

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/Acrobat%20 Uninstaller.app/ for uid 0

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Acrobat%20Distiller.app/ for uid 0

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Acrobat%20Distiller.app/Contents/Resources/Self HealFiles/Library/PDF_Services/Save%20as%20Adobe%20PDF.app/ for uid 0

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/ for uid 0

Feb 23 08:43:39 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Frameworks/AcroCEF %20helper.app/ for uid 0

Feb 23 08:43:40 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Frameworks/AcroCEF %20helper.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Adobe%20Crash%20 Reporter.app/ for uid 0

Feb 23 08:43:40 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Frameworks/AcroCEF %20helper.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDaemon.ap p/ for uid 0

Feb 23 08:43:40 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Frameworks/AcroCEF %20helper.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/LogTransport.app / for uid 0

Feb 23 08:43:40 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Frameworks/AdobeCr ashReporter.framework/Versions/A/Adobe%20Crash%20Reporter.app/ for uid 0

Feb 23 08:43:40 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Frameworks/AdobeCr ashReporter.framework/Versions/A/AdobeCRDaemon.app/ for uid 0

Feb 23 08:43:40 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Frameworks/AdobeCr ashReporter.framework/Versions/A/LogTransport.app/ for uid 0

Feb 23 08:43:40 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Frameworks/Chromiu m%20Embedded%20Framework.framework/Resources/crash_report_sender.app/ for uid 0

Feb 23 08:43:40 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/AcroCEF/Ac roCEF.app/ for uid 0

Feb 23 08:43:40 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/AcroCEF/Ac roCEF.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Adobe%20Crash%20Repo rter.app/ for uid 0

Feb 23 08:43:41 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/AcroCEF/Ac roCEF.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDaemon.app/ for uid 0

Feb 23 08:43:41 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/AcroCEF/Ac roCEF.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/LogTransport.app/ for uid 0

Feb 23 08:43:41 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/AdobeResou rceSynchronizer.app/ for uid 0

Feb 23 08:43:41 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/AdobeResou rceSynchronizer.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Adobe%20Cr ash%20Reporter.app/ for uid 0

Feb 23 08:43:41 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/AdobeResou rceSynchronizer.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDae mon.app/ for uid 0

Feb 23 08:43:41 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/AdobeResou rceSynchronizer.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/LogTranspo rt.app/ for uid 0

Feb 23 08:43:41 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/Assert.app / for uid 0

Feb 23 08:43:41 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/LogTranspo rt2.app/ for uid 0

Feb 23 08:43:41 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Helpers/LogTranspo rt2.app/Contents/MacOS/HLCrashProcessor.app/ for uid 0

Feb 23 08:43:42 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Applications/Adobe%20Acrobat%20DC/Adobe%20Acrobat.app/Contents/Plugins/Preflight. acroplugin/Contents/Helpers/Droplet.app/ for uid 0

Feb 23 08:43:42 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Library/Application%20Support/Adobe/Acrobat%20DC%20Helper%20Frameworks/adobe_oobe lib/adobe_licutil.app/ for uid 0

Feb 23 08:43:42 sawyergdlab01 installer[518]: PackageKit: Registered bundle file:///Library/PDF%20Services/Save%20as%20Adobe%20PDF.app/ for uid 0

Feb 23 08:43:42 sawyergdlab01 installer[518]: Error getting application status info for file:///tmp/webinstaller/AcroServicesUpdater.app: Error Domain=NSCocoaErrorDomain Code=260 "The file “AcroServicesUpdater.app” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///tmp/webinstaller/AcroServicesUpdater.app, NSFilePath=/tmp/webinstaller/AcroServicesUpdater.app, NSUnderlyingError=0x7ffb7b217200 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}

Feb 23 08:43:42 sawyergdlab01 installer[518]: Error getting application status info for file:///tmp/com.adobe.AcrobatRefreshManager/Adobe%20Acrobat%20Updater.app: Error Domain=NSCocoaErrorDomain Code=260 "The file “Adobe Acrobat Updater.app” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///tmp/com.adobe.AcrobatRefreshManager/Adobe%20Acrobat%20Updater.app , NSFilePath=/tmp/com.adobe.AcrobatRefreshManager/Adobe Acrobat Updater.app, NSUnderlyingError=0x7ffb7b26b270 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}

Feb 23 08:43:42 sawyergdlab01 installer[518]: Error getting application status info for file:///tmp/com.adobe.AcrobatRefreshManager/Acrobat%20Update%20Helper.app: Error Domain=NSCocoaErrorDomain Code=260 "The file “Acrobat Update Helper.app” couldn’t be opened because there is no such file." UserInfo={NSURL=file:///tmp/com.adobe.AcrobatRefreshManager/Acrobat%20Update%20Helper.app , NSFilePath=/tmp/com.adobe.AcrobatRefreshManager/Acrobat Update Helper.app, NSUnderlyingError=0x7ffb7b214510 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}

Feb 23 08:43:42 sawyergdlab01 installer[518]: Running install actions

Feb 23 08:43:42 sawyergdlab01 installer[518]: Removing temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.518pybzVx"

Feb 23 08:43:42 sawyergdlab01 installer[518]: Finalize disk "Macintosh HD"

Feb 23 08:43:42 sawyergdlab01 installer[518]: Notifying system of updated components

Feb 23 08:43:42 sawyergdlab01 installer[518]:

Feb 23 08:43:42 sawyergdlab01 installer[518]: **** Summary Information ****

Feb 23 08:43:42 sawyergdlab01 installer[518]:   Operation      Elapsed time

Feb 23 08:43:42 sawyergdlab01 installer[518]: -----------------------------

Feb 23 08:43:42 sawyergdlab01 installer[518]:        disk      0.02 seconds

Feb 23 08:43:42 sawyergdlab01 installer[518]:      script      0.03 seconds

Feb 23 08:43:42 sawyergdlab01 installer[518]:        zero      0.00 seconds

Feb 23 08:43:42 sawyergdlab01 installer[518]:     install      49.18 seconds

Feb 23 08:43:42 sawyergdlab01 installer[518]:     -total-      49.24 seconds

Feb 23 08:43:42 sawyergdlab01 installer[518]:

Feb 23 09:05:49 sawyergdlab01 Installer[336]: LSSharedFileListCreate Using modern implementation for list: com.apple.LSSharedFileList.FavoriteItems

Feb 23 09:05:49 sawyergdlab01 Installer[336]: -[SFLListManager listWithIdentifier:] List identifier: com.apple.LSSharedFileList.FavoriteItems

Feb 23 09:05:49 sawyergdlab01 Installer[336]: __37-[SFLListManager listWithIdentifier:]_block_invoke Allocated list: com.apple.LSSharedFileList.FavoriteItems : <SFLList: 0x7ff14a78c340>

Feb 23 09:05:49 sawyergdlab01 Installer[336]: __37-[SFLListManager listWithIdentifier:]_block_invoke109 Received state for list identifier: com.apple.LSSharedFileList.FavoriteItems

Feb 23 09:05:49 sawyergdlab01 Installer[336]: -[SFLListObserver notify] Notifying observers for list com.apple.LSSharedFileList.FavoriteItems

Feb 23 09:05:49 sawyergdlab01 Installer[336]: LSSharedFileListCreate Using modern implementation for list: com.apple.LSSharedFileList.ProjectsItems

Feb 23 09:05:49 sawyergdlab01 Installer[336]: -[SFLListManager listWithIdentifier:] List identifier: com.apple.LSSharedFileList.ProjectsItems

Feb 23 09:05:49 sawyergdlab01 Installer[336]: __37-[SFLListManager listWithIdentifier:]_block_invoke Allocated list: com.apple.LSSharedFileList.ProjectsItems : <SFLList: 0x7ff14b888280>

Feb 23 09:05:49 sawyergdlab01 Installer[336]: __37-[SFLListManager listWithIdentifier:]_block_invoke109 Received state for list identifier: com.apple.LSSharedFileList.ProjectsItems

Feb 23 09:05:49 sawyergdlab01 Installer[336]: -[SFLListObserver notify] Notifying observers for list com.apple.LSSharedFileList.ProjectsItems

Feb 23 09:05:49 sawyergdlab01 Installer[336]: LSSharedFileListCreate Using legacy implementation for list: com.apple.LSSharedFileList.FavoriteVolumes

Feb 23 09:05:58 sawyergdlab01 Installer[336]: LSSharedFileListCreate Using modern implementation for list: com.apple.LSSharedFileList.ApplicationRecentDocuments

Feb 23 09:05:58 sawyergdlab01 Installer[336]: -[SFLListManager listWithIdentifier:] List identifier: com.apple.LSSharedFileList.ApplicationRecentDocuments/com.apple.installer

Feb 23 09:05:58 sawyergdlab01 Installer[336]: __37-[SFLListManager listWithIdentifier:]_block_invoke Allocated list: com.apple.LSSharedFileList.ApplicationRecentDocuments/com.apple.installer : <SFLList: 0x7ff14b8d4e60>

Feb 23 09:05:58 sawyergdlab01 Installer[336]: __37-[SFLListManager listWithIdentifier:]_block_invoke109 Received state for list identifier: com.apple.LSSharedFileList.ApplicationRecentDocuments/com.apple.installer

Feb 23 09:05:58 sawyergdlab01 Installer[336]: -[SFLListObserver notify] Notifying observers for list com.apple.LSSharedFileList.ApplicationRecentDocuments/com.apple.installer

Feb 23 09:05:59 sawyergdlab01 Installer[336]: -[SFLListManager removeList:] List identifier: com.apple.LSSharedFileList.ApplicationRecentDocuments/com.apple.installer

Feb 23 09:05:59 sawyergdlab01 Installer[336]: __29-[SFLListManager removeList:]_block_invoke Unsubscribe from list with identifier com.apple.LSSharedFileList.ApplicationRecentDocuments/com.apple.installer

Feb 23 09:05:59 sawyergdlab01 Installer[336]: -[SFLListManager removeList:] List identifier: com.apple.LSSharedFileList.FavoriteItems

Feb 23 09:05:59 sawyergdlab01 Installer[336]: __29-[SFLListManager removeList:]_block_invoke Unsubscribe from list with identifier com.apple.LSSharedFileList.FavoriteItems

Feb 23 09:05:59 sawyergdlab01 Installer[336]: LSSharedFileListCreate Using modern implementation for list: com.apple.LSSharedFileList.ProjectsItems

Feb 23 09:05:59 sawyergdlab01 Installer[336]: -[SFLListManager listWithIdentifier:] List identifier: com.apple.LSSharedFileList.ProjectsItems

Feb 23 09:06:03 sawyergdlab01 Installer[336]: LSSharedFileListCreate Using modern implementation for list: com.apple.LSSharedFileList.FavoriteItems

Feb 23 09:06:03 sawyergdlab01 Installer[336]: -[SFLListManager listWithIdentifier:] List identifier: com.apple.LSSharedFileList.FavoriteItems

Feb 23 09:06:03 sawyergdlab01 Installer[336]: __37-[SFLListManager listWithIdentifier:]_block_invoke Allocated list: com.apple.LSSharedFileList.FavoriteItems : <SFLList: 0x7ff14b8a8550>

Feb 23 09:06:03 sawyergdlab01 Installer[336]: LSSharedFileListCreate Using modern implementation for list: com.apple.LSSharedFileList.ProjectsItems

Feb 23 09:06:03 sawyergdlab01 Installer[336]: -[SFLListManager listWithIdentifier:] List identifier: com.apple.LSSharedFileList.ProjectsItems

Feb 23 09:06:03 sawyergdlab01 Installer[336]: __37-[SFLListManager listWithIdentifier:]_block_invoke109 Received state for list identifier: com.apple.LSSharedFileList.FavoriteItems

Feb 23 09:06:03 sawyergdlab01 Installer[336]: -[SFLListObserver notify] Notifying observers for list com.apple.LSSharedFileList.FavoriteItems

Feb 23 09:06:03 sawyergdlab01 Installer[336]: LSSharedFileListCreate Using legacy implementation for list: com.apple.LSSharedFileList.FavoriteVolumes

Adobe CC packaged installer fails during install

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0
0

Hi,

I have built a new package for Adobe CC 64bit (full package, including all apps) and trying to install it on Windows 10 64bit.

Unfortunately, installers fails every time (link to PDApp.log here).

Number of errors and warnings, only one fatal:

03/01/16 22:29:31:911 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 716 | The return code from the Adobe Installer Process is (26).Stopping the installation process.

03/01/16 22:29:31:911 | [ERROR] |  | ASU | DeploymentManager | DeploymentManager |  |  | 716 | Media Failed (IDSN11.0)

 

 

What I've tried: different computers, rebuilding the whole package (including clearing cache) and googled around for the answer - no luck so far.

 

Any ideas what may be happening??

Unable to install add-ons with Creative Cloud Enterprise

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0
0

I have tried to install add-ons from the Adobe Add-ons library (creative.adobe.com/addons), but I receive this message in the Creative Cloud app every time:

 

I have tried to install add-ons by downloading the ZXP file and installing through Adobe Extension Manager CC, but I receive this message every time:

 

Steps I have already tried:

  • Signing out and signing back into CC app
  • Enabling File Sync in CC app
  • Updating all CC applications
  • Adobe support rep cleared preferences files in C:\Users\AppData\Local\Adobe
  • Restarting, and more restarting

 

So far Adobe support have been unable to fix the issue. Has anyone else encountered the same problem?

CC programs no longer launch

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0
0

Hello,

 

 

We have the enterprise version (3 desktop licenses). One of these computer had a problem opening these CC programs about 1 month ago. There was a message saying that his license was inactive and asked for the program to be updated. Connecting with the corporate account ID gave the same message. Since then, the user has installed the demo version 2017 but that expires in 2 days. On the site, the license assigned to its station is active. What can be done to put the old version back and make it work.

Thank you.

Isabelle

Adobe CC 2017- Install Failing- Cloud Packager

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0
0

Hello,

 

I am trying to roll out an Adobe CC 2017 package on multiple Windows 10 computers. I have created the package with the Adobe Cloud Packager (and re-created it in case of corruption). I have removed ALL CC apps from the machine prior to the install (We were previously running CC 2015 apps), and have ran the CC cleaner application to purge any remaining installation remnants. The package includes the following applications:

 

This package contains following products

Flash Builder Premium (4.7)

Acrobat DC (15.0)

Fuse CC (Preview) (2015.1)

Extension Manager CC (7.0)

Illustrator CC (2017) (21.0.0)

Media Encoder CC (2017) (11.0.0)

InDesign CC (2017) (12.0.0)

Audition CC (2017) (10.0.0)

Animate CC and Mobile Device Packaging (2017) (16.0)

Bridge CC (2017) (7.0)

Photoshop CC (2017) (18.0)

After Effects CC (2017) (14.0.0)

Dreamweaver CC (2017) (17.0.0)

Muse CC (2017) (2017.0.0)

Premiere Pro CC (2017) (11.0.0)

 

 

This package contains following updates

Extension Manager CC Update

Adobe Application Manager

Camera Raw CC (Full installer)

After Effects CC (2017) (Full installer)

Premiere Pro CC (2017) (Full installer)

 

This package does not include the Creative Cloud desktop application, and we have never included it in the past, with CC 2014 or 2015 (This is due to IT security policies). The installation fails within minutes, below is the PDApp.log entry for the install, any help would be much appreciated. THANKS!!

 

11/17/16 13:36:59:192 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | Build Version - 1.10.0.26

11/17/16 13:36:59:192 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | Logging Level verbosity Set  to 4

11/17/16 13:36:59:722 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

11/17/16 13:36:59:722 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | Bootstrapper launch location is :: \\graph_ts_c_6tb\share\_Applications\ADOBE\ADOBE_CC\Adobe CC 2017 (Windows)\Build\ASU\Set-up.dat

11/17/16 13:37:00:578 | [INFO] |  | ASU | OPM | OPM |  |  | 22908 | Build Version - 9.0.1.177

11/17/16 13:37:00:578 | [INFO] |  | ASU | OPM | OPM |  |  | 22908 | Logging Level verbosity Set  to 4

11/17/16 13:37:00:636 | [INFO] |  | ASU | OPM | OPM |  |  | 22908 | Schema version and schema compatibility version are same or greater than current

 

 

11/17/16 13:37:00:637 | [INFO] |  | ASU | OPM | OPM |  |  | 22908 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/17/16 13:37:00:637 | [INFO] |  | ASU | OPM | OPM |  |  | 22908 | No Record found for the input fields in opm_getValueForKey

11/17/16 13:37:04:807 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 17700 | Build Version - 10.0.0.49

11/17/16 13:37:04:807 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 17700 | Logging Level verbosity Set  to 4

11/17/16 13:37:04:807 | [INFO] |  | ASU | AAMCustomHook |  |  | CommandLineParser | 17700 | Parsing the command line provided. Number of command line arguments is 3

11/17/16 13:37:04:830 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 17700 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

11/17/16 13:37:04:843 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 17700 | Going to create or update inventory

11/17/16 13:37:04:863 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 17700 | Successfully created or updated updater inventory

11/17/16 13:37:09:269 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | Build Version - 1.10.0.26

11/17/16 13:37:09:269 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | Logging Level verbosity Set  to 4

11/17/16 13:37:09:269 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | The return code from the Bootstrapper Process is (0).

11/17/16 13:37:09:804 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | Successfully fetched the optionXML content from MSI database ...

11/17/16 13:37:09:823 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | The install language for Acrobat from the fallback map (en_US)

11/17/16 13:38:38:815 | [INFO] |  | ASU | OPM | OPM |  |  | 21316 | Build Version - 10.0.0.13

11/17/16 13:38:38:815 | [INFO] |  | ASU | OPM | OPM |  |  | 21316 | Logging Level verbosity Set  to 4

11/17/16 13:38:38:864 | [INFO] |  | ASU | OPM | OPM |  |  | 21316 | Schema version and schema compatibility version are same or greater than current

 

 

11/17/16 13:38:38:865 | [INFO] |  | ASU | OPM | OPM |  |  | 21316 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/17/16 13:38:38:865 | [INFO] |  | ASU | OPM | OPM |  |  | 21316 | No Record found for the input fields in opm_getValueForKey

11/17/16 13:38:47:225 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 18676 | Process creation completed.

11/17/16 13:38:47:225 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | The return code from the Adobe Installer Process is (0).

11/17/16 13:38:52:360 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 24024 | Build Version - 1.10.0.26

11/17/16 13:38:52:360 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 24024 | Logging Level verbosity Set  to 4

11/17/16 13:38:52:360 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 24024 | Executing immediate custom action for install mode.

11/17/16 13:38:52:361 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 24024 | The CustomActionData string is : mode=install;sourceDir=\\graph_ts_c_6tb\share\_Applications\ADOBE\ADOBE_CC\Adobe CC 2017 (Windows)\Build\;installDir=;origDB=\\graph_ts_c_6tb\share\_Applications\ADOBE\ADOBE_CC\A dobe CC 2017 (Windows)\Build\Adobe CC 2017 (Windows).msi;installLang=

11/17/16 13:38:52:361 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 24024 | Successfully executed the immediate custom action for install mode .

11/17/16 13:38:56:228 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | Build Version - 1.10.0.26

11/17/16 13:38:56:229 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | Logging Level verbosity Set  to 4

11/17/16 13:38:56:229 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | Executing the deferred custom action.

11/17/16 13:38:56:232 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | Obtained the following as CustomActionData

11/17/16 13:38:56:232 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | (mode=install;sourceDir=\\graph_ts_c_6tb\share\_Applications\ADOBE\ADOBE_CC\Adobe CC 2017 (Windows)\Build\;installDir=;origDB=\\graph_ts_c_6tb\share\_Applications\ADOBE\ADOBE_CC\A dobe CC 2017 (Windows)\Build\Adobe CC 2017 (Windows).msi;installLang=)

11/17/16 13:38:56:232 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | (mode=install;sourceDir=\\graph_ts_c_6tb\share\_Applications\ADOBE\ADOBE_CC\Adobe CC 2017 (Windows)\Build\;installDir=;origDB=\\graph_ts_c_6tb\share\_Applications\ADOBE\ADOBE_CC\A dobe CC 2017 (Windows)\Build\Adobe CC 2017 (Windows).msi;installLang=)

11/17/16 13:38:56:232 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | Original database path is : \\graph_ts_c_6tb\share\_Applications\ADOBE\ADOBE_CC\Adobe CC 2017 (Windows)\Build\Adobe CC 2017 (Windows).msi

11/17/16 13:38:56:240 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | OptionXML saved at location :: C:\Users\Graphics\AppData\Local\Temp\{2CCC79A3-539B-4CB3-8029-292ABD0D9846}\\{83C2A3A1-54 3D-4830-AB03-658B75DC2865}

11/17/16 13:38:56:254 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | Build Version - 1.10.0.26

11/17/16 13:38:56:254 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | Logging Level verbosity Set  to 4

11/17/16 13:38:56:254 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | CustomAction Parameters obtained...

11/17/16 13:38:56:254 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 |  optXMLPath :: C:\Users\Graphics\AppData\Local\Temp\{2CCC79A3-539B-4CB3-8029-292ABD0D9846}\\{83C2A3A1-54 3D-4830-AB03-658B75DC2865}

11/17/16 13:38:56:254 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 |  setupBasePath :: \\graph_ts_c_6tb\share\_Applications\ADOBE\ADOBE_CC\Adobe CC 2017 (Windows)\Build\

11/17/16 13:38:56:254 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 |  installDirPath ::

11/17/16 13:38:56:254 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 |  installLang ::

11/17/16 13:38:56:254 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | Initializing Custom Action Data from parameters

11/17/16 13:38:56:254 | [INFO] |  | ASU | DeploymentManager | Utilities |  |  | 17336 | Folder does not exist

11/17/16 13:38:56:254 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | Provisioning Tool path is (C:\Users\Graphics\AppData\Local\Temp\{2CCC79A3-539B-4CB3-8029-292ABD0D9846}\\{095FDC22-2 1ED-42CB-A34F-E9F0FAC3E017}).

11/17/16 13:38:56:263 | [INFO] |  | ASU | DeploymentManager | Utilities |  |  | 17336 | Folder does not exist

11/17/16 13:38:56:263 | [ERROR] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | Failed to Initialize .... The Setup base path does not exist.

11/17/16 13:38:56:263 | [ERROR] |  | ASU | DeploymentManager | DeploymentManager |  |  | 17336 | Failed to Initialize from parameters.

11/17/16 13:38:56:806 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 18676 | Process creation completed.

11/17/16 13:38:56:806 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 |  The return Code from Create Process (1603).

11/17/16 13:38:56:806 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | Trying to rollback the Acrobat installation ...

11/17/16 13:39:04:931 | [INFO] |  | ASU | OPM | OPM |  |  | 17932 | Build Version - 10.0.0.13

11/17/16 13:39:04:931 | [INFO] |  | ASU | OPM | OPM |  |  | 17932 | Logging Level verbosity Set  to 4

11/17/16 13:39:04:974 | [INFO] |  | ASU | OPM | OPM |  |  | 17932 | Schema version and schema compatibility version are same or greater than current

 

 

11/17/16 13:39:04:974 | [INFO] |  | ASU | OPM | OPM |  |  | 17932 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/17/16 13:39:04:975 | [INFO] |  | ASU | OPM | OPM |  |  | 17932 | No Record found for the input fields in opm_getValueForKey

11/17/16 13:39:19:949 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-ASUInstaller |  |  | 22508 | Build Version - 10.0.0.65

11/17/16 13:39:19:949 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-ASUInstaller |  |  | 22508 | Logging Level verbosity Set  to 4

11/17/16 13:39:19:949 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-ASUInstaller |  |  | 22508 | AAMIU_Uninstall started...

11/17/16 13:39:19:949 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-Uninstall |  |  | 22508 | Get RIBS Product count

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-Uninstall |  |  | 22508 | PDB does not exits on machine.

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-Uninstall |  |  | 22508 | RIBS Products install status :0

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-Uninstall |  |  | 22508 | Get NON RIBS Product count

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | Utilities |  |  | 22508 | Folder does not exist

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-Uninstall |  |  | 22508 | AAMRefs folder  does not exists. Non-Ribs products does not exist on the system

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-Uninstall |  |  | 22508 | NON RIBS Products install status :0

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation |  |  | 22508 | Starting Deployment Validation checks...

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation |  |  | 22508 | Check Adobe Application Manager is running...

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation |  |  | 22508 | Check Another Adobe installer (RIBS) is running ...

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation |  |  | 22508 | Check Another Adobe installer (Bootstrapper) is running  ...

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation |  |  | 22508 | Check Adobe Application Manager SYNC is happening...

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation |  |  | 22508 | Check and close Adobe Application Manager notifiers...

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | Utilities |  |  | 22508 | Semaphore is not locked

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation |  |  | 22508 | AAM Deployment Validation checks PASSED.

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM-ASUInstaller | PIM |  |  | 22508 | Executing install modifiers

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | Build Version - 10.0.0.65

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | Logging Level verbosity Set  to 4

11/17/16 13:39:19:954 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | CREATE PIM Instance ...

11/17/16 13:39:19:956 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | trying to createOrUpdatePIMDbSchema.

11/17/16 13:39:19:957 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | Current db schema version on machine 4.

11/17/16 13:39:19:957 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | Current db schema version to install 1.

11/17/16 13:39:19:957 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | SUCCESS Created Tables.

11/17/16 13:39:19:957 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | PIM Database is Up To Date.

11/17/16 13:39:19:965 | [INFO] |  | ASU | PIM | Utilities |  |  | 22508 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeApplicationManager(URIHandler).exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeApplicationManager(URIHandler).exe" --unregister=true --deleteShortcut=true

11/17/16 13:39:19:965 | [ERROR] |  | ASU | PIM | Utilities |  |  | 22508 | CreateProcess failed (2).

 

 

11/17/16 13:39:19:966 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | Error occurred executing uninstall modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeApplicationManager(URIHandler).exe'

11/17/16 13:39:19:974 | [INFO] |  | ASU | PIM | Utilities |  |  | 22508 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook\AdobeIPCBrokerCustomHook.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook\AdobeIPCBrokerCustomHook.exe" -uninstall

11/17/16 13:39:19:983 | [INFO] |  | ASU | PIM | Utilities |  |  | 22508 | Success in CreateProcess

11/17/16 13:39:20:030 | [INFO] |  | ASU | PIM | Utilities |  |  | 22508 | Sucessfully launched and executed process...

11/17/16 13:39:20:030 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | Successfully executed uninstall modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook\AdobeIPCBrokerCustomHook.exe'

11/17/16 13:39:20:041 | [INFO] |  | ASU | PIM | Utilities |  |  | 22508 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core\AAMCustomHook.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core\AAMCustomHook.exe" --removeInventory=1

11/17/16 13:39:20:055 | [INFO] |  | ASU | PIM | Utilities |  |  | 22508 | Success in CreateProcess

11/17/16 13:39:20:073 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 16956 | Build Version - 10.0.0.49

11/17/16 13:39:20:073 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 16956 | Logging Level verbosity Set  to 4

11/17/16 13:39:20:073 | [INFO] |  | ASU | AAMCustomHook |  |  | CommandLineParser | 16956 | Parsing the command line provided. Number of command line arguments is 2

11/17/16 13:39:20:074 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 16956 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

11/17/16 13:39:20:274 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 16956 | Updater Inventory remove status retVal 0, outStatusMajor 0, outStatusMinor 0

11/17/16 13:39:20:278 | [INFO] |  | ASU | PIM | Utilities |  |  | 22508 | Sucessfully launched and executed process...

11/17/16 13:39:20:278 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | Successfully executed uninstall modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core\AAMCustomHook.exe'

11/17/16 13:39:20:283 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | PIMSqlite closeDB status 0

11/17/16 13:39:20:283 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | FREE PIM Instance ...

11/17/16 13:39:20:283 | [ERROR] |  | ASU | PIM | PIM |  |  | 22508 | Unable to free PIM object

11/17/16 13:39:20:283 | [INFO] |  | ASU | PIM | PIM-Uninstall |  |  | 22508 | Trying to Remove AAM as no Products are using AAM.

11/17/16 13:39:20:283 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | drivePath retreived

11/17/16 13:39:20:283 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | drivePath retreived

11/17/16 13:39:20:319 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | The temp path for AAM Backup is :C:\Users\Graphics\AppData\Local\Temp\\{C75E8868-D263-4821-95F3-19266BB7B1E0}

11/17/16 13:39:20:322 | [INFO] |  | ASU | PIM | PIM |  |  | 22508 | Updater Inventory location:C:\Users\Graphics\AppData\Local\Temp\\{C75E8868-D263-4821-95F3-19266BB7B1E0}\OOB E\PDApp\UWA\updaterinventory.dll

11/17/16 13:39:20:351 | [INFO] |  | ASU | PIM | PIM-Uninstall |  |  | 22508 | Updater Inventory remove status retVal 1, outStatusMajor 0, outStatusMinor 0

11/17/16 13:39:20:351 | [INFO] |  | ASU | PIM | PIM-Uninstall |  |  | 22508 | Successfully removed AAM Inventory... Using UpdaterInventory

11/17/16 13:39:20:777 | [INFO] |  | ASU | PIM | PIM-Uninstall |  |  | 22508 | Successfully uninstalled Adobe Application Manager ..

11/17/16 13:39:20:777 | [INFO] |  | ASU | PIM | PIM-Uninstall |  |  | 22508 | Successfully uninstalled AAM.

11/17/16 13:39:20:777 | [INFO] |  | ASU | PIM | PIM-ASUInstaller |  |  | 22508 | Successfully Uninstalled AAM...

11/17/16 13:39:27:281 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 18676 | Process creation completed.

11/17/16 13:39:27:281 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | Acrobat rolled back successfully ...

11/17/16 14:07:50:090 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 18676 | Setup exiting with return code (6)

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