sending an email to customer care - can you please send me the contact...
I really want to email Ketan - but his phone message to me is a little difficult to deciper his email address from (ke???oor@adobe.com) - can Adobe please help????
View ArticleWhen I try to install the creative cloud package I have created I get the...
When I try to install the creative cloud package I have created I get the message that the installation has failed. There is no error code supplied.
View ArticleAAMEE msi created file is not installing on Windows 7 64bit
I am using AAMEE 3.01 which I belive is the latest. I am trying to package Adobe InDesign CS6. I run through the basic options and the MSI is created. So before I upload the package to the server I...
View ArticleInstall CS6 Master Collection Windows 8.1 Update 1
I'm currently creating a new custom image to deploy to all our computers in our school. We create our image using a hyper v virtual machine then use MDT to capture and WDS to deploy. The first step in...
View ArticleDid not received the serial number for AE on my adobe association !!!
HI ! I already payed my association and instaled my AE, but I can´t find my serial code to use !!My AE did not working Please help me !
View ArticleAUSST fresh synchronization - server not responding ...
Hello. We have just subscribed a number of people to CCT. I have created the necessary packages successfully. Now, I am in the process of setting up AUSST for the first time. I have tried on both a...
View ArticleCreative Cloud Packager 1.4 "Ooops something has gone wrong, please try again"
I'm on OSX 10.8.5 and only get that message when I open creative cloud packager 1.4. I've downloaded a new version and reinstalled. Rebooted. Firewall is open, nothing in my hosts file. It worked the...
View ArticlePhotoshop CC will not install, no error though
I had two occurences of this so far. I download different CC Packages via CC Packager on Windows.The package I last tried just consisted of Photoshop and Acrobat Pro, German, Windows 64. First we...
View ArticleI downloaded CC 2014 and now my image proseccer on 2 computers does not work...
I downloaded CC 2014 and now my image proseccer on 2 computers does not work on either
View ArticleCan't update payment details on team account
Your helps says I have to contact you to change credit card details for a team account. How do I do this?
View Articleadobe_prtk: command not found
We have a volume license at my school and the IT department sent us 2 files and an instruction to run this command: sudo adobe_prtk --tool=VolumeSerialize --stream --provfile=prov.xml But I am having...
View ArticleCreative Suite Enterprise Deployment CS5.5
I have created a deployment package for creative suite CS5.5.Now for deployment I am installing the acrobat first then the main MSI package, followed by the apps in the exception folder. In the...
View ArticleUnable to download .sig file?
Looking at my AdobeUpdateServerSetupTool log file, none of the .sig files are downloading. 06/27/14 11:00:33:537 | [WARN] | | AAMEE | Utilities | AUSST | | | 4580 | Unable to download .sig file...
View ArticleCan't log into desktop Creative Cloud
When I try to log into the desktop CC app to update my cc software, I get a "You have been signed out" message. I have tried re-installing the app but it still won't let me log in to update...
View ArticleCreative Cloud updates for non admins
Graphic Designers with Adobe Creative Suite installed on Windows 7 workstations, in a corporate environment . Due to our IT audit requirements, users are not admins of their PCs and can not install...
View ArticleUnable to Update CC Application
Regular PC, running Windows 7 Professional. Creative Cloud member since last October so I've done MANY updates...... Yesterday afternoon my laptop wanted me to update some of the Adobe CC...
View ArticleCCP Launcher
creative cloud packager " the remote server is not responding in a proper manner please try later. I have been trying to creative the package for both 32 and 64 bit cloud.
View ArticleCan someone confirm that if I install AUSST on my server and configure the...
In other words, that the users will NOT be prompted to install updates, that they will auto install from my server? I just want to confirm that this is how AUSST works, before I go through the...
View ArticleThe cloud packager creates something that will not install and that gives no...
The cloud packager creates something that will not install and that gives no errors as to why. I am not able to get support to help.
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