AdobeSerialization.exe Return Code Translations?
Is there a list of possible return codes from the AdobeSerialization executables on OSX and Windows and their corresponding translations available anywhere? I've inferred a few through trial and...
View ArticleAdobe CC 2018 installer fails at Spark and uninstalls everything. How can I...
At first, my installer (deployed on Windows 7 64 bit) was failing and uninstalling when it hit Adobe Dimensions, which requires Win10. I created a new installer without that and it carried on almost to...
View ArticleIndesign CS6 won't install on Windows 7 64bit via GPO
Good afternoon, I created a installation of Indesign CS6 with application manager enterprise 3 to deploy to computers via the active directory.It installs correctly without issue to Windows XP x86...
View ArticleStudents can't login to Adobe Spark
Hi: I desperately need help. Suddenly, none of my students are able to log into Adobe Spark with their school email accounts. I still have access because I'm the administrator. I'm having a hard time...
View Articlecan't verify your credentials error on Mac OS
Hi,I have an Enterprise subscription through my work.Yesterday my Lightroom CC account (on my personal macbook pro) started asking me for my login keychain and not accepting the password. On...
View ArticleAdobe CC Education License and Trial Error
Hello, So I'm managing 15 device licence for educational purpose.I did deploy my licenses on the educational devices, 14 of them, and the console is showing me that I still have 3 licence not...
View ArticleTrouble installing Adobe CC
Hi there, since 1 week I cant install any Adobe CC Pakets anymore.I am getting "The Bootstrapper Process return code is (42).Stopping the installation process." over and over again. Old Packages and...
View ArticleThe Bootstrapper Process return code is (4).Stopping the installation process.
Hello, I want to install Premiere Pro on a freshly installed Computer. The OS of said computer is Windows 10 Pro Version 1803. I tried uninstalling every Adobe Product und running the cleaner tool...
View ArticleCreative Cloud Cleaner Command Line functionality does not work.
I working education, and I am looking at command line erasing all adobe products off all of our students MacBooks, so that we can remote distribute the newer version via our Mobile device management...
View ArticleAdobe Acrobat serial numbers
Are you able to send me a list of our Adobe Acrobat serial number?
View ArticleUnable to deploy package
Hi Everyone, Attempting to build a new reference image(Hyper-V) with the latest version's of CC. I have built the package using CCP 1.4 but have had no success in deployment of the software. I run the...
View ArticleFailed in Acrobat deployment (0)
I have used this same package to install on several other computers. This install fails with My PDapp log : 03/29/16 10:00:26:341 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 8648 | Build...
View ArticleFederated ID sign in problems
We have federated IDs set up but sign in is currently only working for a test account and doesn't work for every other user account. For other users, the message shows up as 'Error "another user is...
View ArticleUnable to uninstall Creative Cloud
Hi, I have a customer who previously had Creative Cloud All App under VIP. The user who had this licence has since retired, and the licence has not been renewed since 3rd March 2018. The user had...
View ArticleInstallation Issues Adobe CC Enterprise Package - Explorer.Exe Not restarting...
Lengthy email correspondence with Adobe support on this issue with Explorer.Exe closing and not relaunching. Package DetailsI have created a new streamlined package with applications that the business...
View ArticleDevice licence in trial mode
I have a user who already had dreamweaver cc installed but licence expired and dreamweaver was removed. I used adobe creative cloud packager to create a package for a device licence for dreamweaver cc...
View ArticleWhat CC Applications are still only 32-bit?
Is there some way to determine whether a given Creative Cloud application is still only 32-bit? I mean other than creating a 64-bit package and looking to see if it installs to Program Files or...
View ArticleCreative Cloud Update requires admin rights
Hi! I'm trying to deploy a self service package of Adobe CC, in hopes of easing the burden for us in IT regarding updates and packaging etc.From reading your documentation I understood that this will...
View ArticleRenewing an Adobe® Creative Cloud™ for teams after payment is past due
Hi there, I have a Creative Cloud all apps for teams account already for 4 years. I use a separated account with a prepaid card to pay my monthly subscription and unfortunately, I did the mistake to...
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An error occurred while running the installationCheck tool for...
When I try and install local versions of CC products that have been supplied to me under license by the company I work for, I am getting an error: An error occured while running the installationCheck...
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