How to recover a license lost due to hard disk crash
Due to a complete hard disk failure an activated license was lost. How can that license be recovered?ThanksFrank
View ArticleHow to get creative cloud to "see" apps installed by Creative Cloud Packager
Hi There, We're in the process of migrating to Creative Cloud and have worked out how to avoid downloading and installing each machine separately - Creative Cloud Packager. We've made a test install...
View Articlehow to add existing creative cloud members to creative cloud for teams
I have a group of Creative Cloud members who want to move to Creative Cloud for Teams. So after I subscribe to CC for Teams, and add the CC members, what happens to their existing CC membership and...
View ArticleError Deploying CS6 via AAMEE
Hello, I am new to this forum, but I was recommended I post the current problem I am having getting the CS6 package I have created using AAMEE. I attempting to deploy from Casper Suite v8.62. I...
View ArticleAAMEE msi created file is not installing on Windows 7 64bit
I am using AAMEE 3.01 which I belive is the latest. I am trying to package Adobe InDesign CS6. I run through the basic options and the MSI is created. So before I upload the package to the server I...
View ArticleTrying to Serialize Trial version of Adobe Cs6 Design Standard on Mac
Hi, We have created a Trial package of Adobe Cs6 Design Standard using AAMEE 3.1 latest version. We followed the guidelines outlined in...
View ArticleAAMEE 3.0/3.1 and Contribute 6.5
Does AAMEE 3.0/3.1 support Contribute 6.5? I am getting "This media is not supported by this version of AAMEE" errors when trying to create installation packages. I do have a volume license key but do...
View ArticleInstallation error 1603
Hi,I created an MSI package with the "Adobe Application Manager Enterprise 3.1" this for "Adobe Design Standard CS6 EN". The creation of the msi-file worked smooth, no errors no problems.But it's not...
View ArticleUnable to dowload Adobe Photoshop
I am getting the following error message, "The file archive part of Adobe Photoshop CS6 is missing. You need all parts in the same folder in order to extract Adobe Photoshop CS6. Please download all...
View Articlefix for " Installer package might be corrupt. Re-download the installer and...
So if you're building CCP packages with 1.4, possibly earlier, and seeing this bug - " Installer package might be corrupt. Re-download the installer and try again. (PDF Settings CS5 10.0.0.0..." the...
View ArticleFully Licensed CC package asking for CC login when launching apps
We are a tertiary educational institute with an Adobe CC for Enterprise license. In our Macintosh environment I am able to download and package a licensed suite of CC applications using the Creative...
View ArticleWhere do I find the "code" to redeem purchase?
i just purchased a new dell computer. I am currently setting it all up. I purchased Adobe when buying the computer from Dell. Now, when setting it up, it asks me for my "code to redeem my purchase"....
View ArticleCC Installation Problems
Hi All, I'm trying to install CC Enterprise on a Mac (OS 10.6.8) at an FE College that runs behind server firewalls running SOPHOS intivirus software. I build the package, download, and start the...
View ArticleProblems exporting xml data from a pdf form
Hello, We made 16 pdfs forms using the Livecycle Designer ES4 and extended them with Reader Extensions ES4. We are using the trial version for the Reader Extensions because we are still in the...
View ArticleCC for Enterprise built with CCP 1.2.0.4 kills Windows Explorer
Hi, I have built multiple packages now with CCP 1.2.0.4 and they all kill explorer.exe no matter if I run setup.exe or the resultant msi. "Ignore conflicts and continue installations" is selected. I...
View ArticleCreative Cloud Packager 1.4 "Ooops something has gone wrong, please try again"
I'm on OSX 10.8.5 and only get that message when I open creative cloud packager 1.4. I've downloaded a new version and reinstalled. Rebooted. Firewall is open, nothing in my hosts file. It worked the...
View ArticleAUSST and U43M1D207 error
Hi all, I have been using AUSST for some time - but I have progressively been getting more errors with what I assume is missing updates.I forced a fresh directory structure (deleted and re-downloaded...
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Unable to edit text and images using Adobe acrobat Xi pro which is part of...
Hi Team, I have been unable to edit most of the PDF's using adobe acorbat xi pro and I end up getting attached error message when I try Edit option under Tools. Can you please advise ? OS - I have...
View ArticleWorkstation Licensing
I work at a small agency where we have two workstations set up for contractors to use. We need to have Photoshop and Illustrator on those machines, and I would like to keep those versions up-to-date....
View ArticleCreative Cloud Packager fails when downloading Media Encoder 7.2.2 update
Hi all, I am wondering if anyone else is seeing this. I am attempting to use CCP 1.4 (Macintosh platform) to build a package for deployment to the Macs in our department. It is failing, specifically,...
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