Adding an additional seat to Creative Cloud & potentially bought twice!
Hi all, Can any customer support people help? I've been sat on hold to their main UK contact number for the last 36 mins with no response. We currently already have 2 accounts set up in Creative Cloud...
View ArticleCreative Cloud package is crashing Windows Explorer during install process
Hi We have recently purchased Creative Cloud licencing to install onto 8 PCs. (Win 7 and Win 8, all 64bit in an corporate environment) I have successfully created an installation package of all the...
View ArticleInstalling Master Collection CS6
I am trying to install Master Collection CS6 from a netowrk install, each attempt ends with only four programs beening installed: Photoshop, extension manager, extendscript toolkit and bridge. I have...
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Mac install fail - Installer created via CC Packager
Hi guys, after I fixed the windows problem, it seems the Mac CC packager also doesn't want to install. Mac specs:- Mountain Lion 10.8.4- New iMac (the thin one)- Previously had CS6 installed, ran...
View Articlecs6 serial suddenly invalid
hi. cs6 master collection serial has worked fine for almost a year but is now "no longer valid". pls help
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Won't install: CS6 PKG created w/ AAMEE 3.1 on OSX 10.8
The package created with AAMEE 3.1.105.0 seemed to create just fine, but it won't install. Error messages are vague.The Here's the PDApp.log Thu Aug 8 14:47:37 2013[INFO] DeploymentManager - Build...
View ArticleIs Adobe Acrobat Professional XI supported by App-V 5
Hi Everyone We are trying to deploy acrobat professional xi with microsoft app-v 5.0. Sequencing was done successfully. If i doubliclick the shortcut of the streamed package the process...
View ArticleAuthenticating Proxy
When will it be able to install and run CC for teams, behind an authenticating proxy? I know it has been a known problem since spring, so it MUST absolutely be the time, to come up with a solution....
View ArticleHow to deploy Creative Cloud for a computer lab?
Hello,I have a small lab for my students, 4 Mac computers. Currently I have assigned each student a creative cloud account. However, we will be hiring more than 4 students which will mean they will...
View ArticleAdobe Premiere 12 Silent Install - How to Suppress Updates, EULA, Registration
Hi, I've created a silent deployment of x86 Adobe Premiere Elements 12 using the following command line cmd /c start/wait OEM.exe /UL1033 /V"SERIALNUMBER=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX COUNTRY=12" I've...
View ArticleHow do I find my product key code for CS5?
I bought CS5 2.5 years ago, unfortunately my school email deletes anything older than 6 months. I am looking to find my key codes so that I can transfer my CS5 over to my new laptop, can someone give...
View ArticleVolume License Activation
We have purchased a site license for the Creative Suite. In past versions, we could deploy the creative suite in a computer image and we would just have to launch Photoshop once to activate each...
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AAMEE 2.1 Doesn't Load
I downloaded AAMEE 2.1 to configure a CS 5.5 deployment. I was able to get it configured and deployed no problem. I want to run it again to make a change to my deployment, but AAMEE does not load. No...
View ArticleRe: Is it possible to convert several licenses to one shared license
Re: Is it possible to convert several licenses to one shared license?
View ArticleCC for Enterprise built with CCP 1.2.0.4 kills Windows Explorer
Hi, I have built multiple packages now with CCP 1.2.0.4 and they all kill explorer.exe no matter if I run setup.exe or the resultant msi. "Ignore conflicts and continue installations" is selected. I...
View ArticleCC for teams with Managed Desktops (ie no user admin rights)
HI, Just getting started with CC for Teams. I like the concept of assigning users, but finding some lumps in our environment: Windows 7 with managed multiuser desktops. USers have limted rights on...
View Articlecannot login to Creative Cloud admin console
trying to login to https://adminconsole.adobe.com/ and get this error: We're sorry, but something seems to be wrong on our end. Please try again later. If the problem persists, contact customer support...
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