AAMEE 3.1 deployment get stuck at configuring and quits.
Hello, I made a 32bit deployment of Adobe and when I test it out on my PC with msiexec with borwsers all off and no adobe applications running it makes it half way throgh configuring and then stops and...
View ArticleCS6 - Adobe Application Manager crashing loop.
Hi, I've encountered a new issue over the last few weeks. Users open an Adobe CS6 application that was packaged with AAMEE 3.1 and a crashing loop begins. The AAM opens and closes once per second in...
View ArticleChanging from Window 7 to Apple iMac machine
I wish to change my licence and use from my previous Windows based machine to a new Apple iMac. How can I do this?
View ArticleActivating iIllustrator 17.0 with a 16.0 serial number
I just purcahsed a Illustrator 16.0 license and Creative Cloud installed version 17.0 before I could activate 16.0. How do I get Illustrator activated now?
View ArticleCreative Cloud Packager - Killing Explorer.exe
I have created multiple packages with the Creative Cloud Packager and everytime i try to deploy the software it will kill explorer.exe and not progress any further. No error messages are shown....
View ArticleWhat domains are used for updates?
We currently block all downloads, but want to whitelist all domains for Creative Cloud updates. is there a list anywhere? ThanksJohn
View ArticleHi
Hi Team We have got entitled with Flash Professional CS6.We required CS5.5 for our applications.From where should we download the backward version and teh corresponding serial keys? RegardsShubha
View ArticleCancel my subscription
I did a mistake and i paid for a team membership instead for a single membership. How i cancel the team membership?
View ArticleCreative Cloud and Proxy Support
To whom it may concern, I am a Technical Specialist for an Enterprise. We use Astaro (now Sophos) as a our proxy appliance. We use Active Directory based authentication to provide internet access to...
View ArticleAdding an additional seat to Creative Cloud & potentially bought twice!
Hi all, Can any customer support people help? I've been sat on hold to their main UK contact number for the last 36 mins with no response. We currently already have 2 accounts set up in Creative Cloud...
View ArticleCan't confirm additional team seat.
I'm trying to add an additional seat to my cloud team account but the 'confirm your password' dialogue appears off the bottom of my browser page (I can just see the top of it). I can't scroll down, I...
View ArticleInstalling Master Collection CS6
I am trying to install Master Collection CS6 from a netowrk install, each attempt ends with only four programs beening installed: Photoshop, extension manager, extendscript toolkit and bridge. I have...
View ArticleActivation of Creative Cloud packages created with CCP 1.3 breaks when...
Descption of the problem: If Creative Cloud products are deployed as a part of an OS image and the packages are created with CCP for Windows 1.3, the activation still breaks.The problem affects most...
View Articlecan't access the licensing site
Hi, I just bought an upgrade to CS6. I have the link to the licensing site, but it won't let me in! I tried resetting my password, but it never sends the email. Can you help?
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Mac install fail - Installer created via CC Packager
Hi guys, after I fixed the windows problem, it seems the Mac CC packager also doesn't want to install. Mac specs:- Mountain Lion 10.8.4- New iMac (the thin one)- Previously had CS6 installed, ran...
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Won't install: CS6 PKG created w/ AAMEE 3.1 on OSX 10.8
The package created with AAMEE 3.1.105.0 seemed to create just fine, but it won't install. Error messages are vague.The Here's the PDApp.log Thu Aug 8 14:47:37 2013[INFO] DeploymentManager - Build...
View ArticleAuthenticating Proxy
When will it be able to install and run CC for teams, behind an authenticating proxy? I know it has been a known problem since spring, so it MUST absolutely be the time, to come up with a solution....
View ArticleIs Adobe Acrobat Professional XI supported by App-V 5
Hi Everyone We are trying to deploy acrobat professional xi with microsoft app-v 5.0. Sequencing was done successfully. If i doubliclick the shortcut of the streamed package the process...
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