How do I find my product key code for CS5?
I bought CS5 2.5 years ago, unfortunately my school email deletes anything older than 6 months. I am looking to find my key codes so that I can transfer my CS5 over to my new laptop, can someone give...
View ArticleCreative Cloud Packager - Post-Install Update Enabling
Hi, I have created a package for deployment in our enterprise and did a little mistake while selecting option. I have disabled updates and now users cannot update their products that are installed on...
View ArticleVolume License Activation
We have purchased a site license for the Creative Suite. In past versions, we could deploy the creative suite in a computer image and we would just have to launch Photoshop once to activate each...
View ArticleDeploy CC Download Manager with active volume license key
Hello.In our organization we have a volume license with 145 seats.Is it possible to remotely deploy the download manager and somehow already activate the volume license key?I looked at the CC packager,...
View ArticleWindows explorer crashes while using Creative Cloud
I am also experiencing this issue after using the creative cloud packager, installing the following applications. BridgeAcrobatPhotoshopIllustratorIndesignEnglish (US) as the language Windows 7 Pro...
View ArticleError Deploying CS6 via AAMEE
Hello, I am new to this forum, but I was recommended I post the current problem I am having getting the CS6 package I have created using AAMEE. I attempting to deploy from Casper Suite v8.62. I...
View ArticleAdobe does not recognize you as an authorized user of this web site
Please contact Adobe for assistance - Today after change password (required by Adobe) I can't login on site: https://licensing.adobe.com/ . On site...
View ArticleHow do I merge accounts?
Our customer is registered under two different IDs under the same e-mail address. They need to be merged and added to our reseller console. How do I do this?
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CCP problems for Lightroom 5 and Muse
Hi. I have used CCP to make a Lightoom 5 package, now after installation there is some problem. It doesn´t seem like it applys the settings i do in CCP, for example, the upgrade button is active and...
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Bought additional CC licence but not working
Today I bought an additional CC licence. Processed fine and received confirmation email from Adobe. Downloaded InDesign and it installed fine. When trying to run ID I get the following message: Never...
View ArticleCreative Cloud Packager - Killing Explorer.exe
I have created multiple packages with the Creative Cloud Packager and everytime i try to deploy the software it will kill explorer.exe and not progress any further. No error messages are shown....
View ArticleUpdate deployment after password change?
We have click-to-delpoy set up using aamee 3.1 for Creative Suite CS6 (well technically right-click-run-as-admin-deploy) When setting this up the first time, I needed to enter our company Adobe ID and...
View ArticleHi
Hi Team We have got entitled with Flash Professional CS6.We required CS5.5 for our applications.From where should we download the backward version and teh corresponding serial keys? RegardsShubha
View ArticleCreative Cloud Enterprise - Muse installation problem
Hi, We are an education customer with a Enterprise agreement to distribute the full CC suite. We have sucessfully used Package Manager to deploy most of the CC Apps. As detailed in the documentation...
View ArticleInstallation error 1603
Hi,I created an MSI package with the "Adobe Application Manager Enterprise 3.1" this for "Adobe Design Standard CS6 EN". The creation of the msi-file worked smooth, no errors no problems.But it's not...
View ArticleHow to configure C.C. in a proxy/firewall/enterprise environment?
Looking for some answers: It seems that Adobe Application Manager does not currently work with proxies. Is this correct? It also seems that the Creative Cloud packager also does not work behind a proxy...
View ArticleCan't confirm additional team seat.
I'm trying to add an additional seat to my cloud team account but the 'confirm your password' dialogue appears off the bottom of my browser page (I can just see the top of it). I can't scroll down, I...
View ArticleAdding an additional seat to Creative Cloud & potentially bought twice!
Hi all, Can any customer support people help? I've been sat on hold to their main UK contact number for the last 36 mins with no response. We currently already have 2 accounts set up in Creative Cloud...
View Articlecan't access the licensing site
Hi, I just bought an upgrade to CS6. I have the link to the licensing site, but it won't let me in! I tried resetting my password, but it never sends the email. Can you help?
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