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Matching License to Product

Having wiped my computer to start afresh I need reinstall Photoshop. In my office there was a CD - Creative Suite 5.5. On my Adobe account I found two registered serial numbers both Marked "Creative...

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Adobe CC for a global team

Hi! Simple question. I need to set up a team of 20 globally, including China, Japan, Europe, Asia Pacific and the Americas. How can that be managed and to what cost? Thanks! @jkellersmann

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Silent uninstall for CC Desktop

Hi Is there any way to exclude this Desktop app from packages created by the CC Packager (I think the latest version made its inclusion compulsory)?  Failing that, can the uninstaller be run silently?...

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Creative Cloud Packager "Please connect to Internet and Retry" when on MACOSX...

Hi There, I am having the following issue. We are running a MACOSX environment with a open directory server (Lion Server). For some reason when I try to use Creative Cloud Packager under a Network...

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Creative Cloud Packager 1.2 Builds error on Install...

As I posted in this thread, with no resolution, I am running into issues with Creative Cloud Packager 1.2 Builds. The builds create fine, the applications install fine (when you unpack and rename the...

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Re-enable Windows Acrobat Pro Updates?

Does anyone know a way of re-enabling updates on Acrobat Pro XI when it was installed with updates disabled via the Acrobat Customization tool? I think the setting is in an XML file somewhere, but I...

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Creative Cloud Packager - Killing Explorer.exe

I have created multiple packages with the Creative Cloud Packager and everytime i try to deploy the software it will kill explorer.exe and not progress any further. No error messages are shown....

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How to get creative cloud to "see" apps installed by Creative Cloud Packager

Hi There, We're in the process of migrating to Creative Cloud and have worked out how to avoid downloading and installing each machine separately - Creative Cloud Packager. We've made a test install...

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Error A12E1 when running CCPLauncher.exe

HiWe need to package Indesign with Creative Cloud Packager but it's stops with erro A12E1. I try the steps in A12E1 error installing Creative Cloud products | CC but no success. I also try to run...

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RUM install error with AdobePhotoshopCS6Support-13.0/13.1.2

What can i do?  02/03/13 14:20:45:050 | [INFO] |  | AAMEE | Utilities | RUM |  |  | ##################################################02/03/13 14:20:45:050 | [INFO] |  | AAMEE | Utilities | RUM |  |  |...

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I cant even open Creative Cloud Packager Error Code A12E1

I just purchased complete package watched packager video started to load it to make my first employee package and it doesnt get to the end of the progress bar. Any ideas what to do next please?

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HowTo CS6 Unattented Uninstall

I'm Trying to find a way to uninstall this software unattented showing progress bar only or silently without prompting users; this will be ran through SCCM 2012 application model. The uninstall string...

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Can't log into desktop Creative Cloud

When I try to log into the desktop CC app to update my cc software, I get a "You have been signed out" message. I have tried re-installing the app but it still won't let me log in to update...

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Creative Cloud Packager - Slow Install material

Hi, I'm an SCCM administrator for our company and I've been given access to the Creative Cloud Packager (v1.7.0 Build 43) in order to package In-Design for local installation, via SCCM to many desktop...

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Lightroom 5.7.1 update with internal Adobe Update Server

I was able to setup an internal server in my studio to manage all the downloads and update from a single iMac and then deploy them to the others. Everything runs fine except for Lightroom, of which I...

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Installation Issues Adobe CC Enterprise Package - Explorer.Exe Not restarting...

Lengthy email correspondence with Adobe support on this issue with Explorer.Exe closing and not relaunching. Package DetailsI have created a new streamlined package with applications that the business...

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CS4 Master Collection Updated Installation Media

I am setting up a remote deployment package for CS4 Master Collection using the Development Tool Kit to use with SCCM.  I was initially using the 4 installation media provided using the steps provided...

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CS6 into deployment image. End PC asks for activation

I create a Windows 7 deployment image with all of our software installed on it. Capture the image, then deploy using WDS. When I added CS6 to my deployment image, and deploy to a PC, the end user's PC...

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Premiere Pro CC is missing presets | CC Packager/Volume Licensing

We have volume license and are trying to install the CC Suite using CC Packager V1.1. Everything seems to work fine however most of the presets are missing from Premiere Pro CC - no RED, XDCAM or AVCHD...

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Automating installation of CCP packages for Windows

I wanted to automate installing pre-Exceptions, Build and post-Exceptions. It turned out to be more complicated than I expected since I wanted to run my batch file from an UNC path. Anyhow, I got it to...

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