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Can you control when the Creative Cloud Updates are installed? For example,...

Hello! Our computers at our center have a product called "Deep Freeze" on them. This means that if someone gets on the machine and tries to download anything and the computer is restarted, the computer...

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What CC Applications are still only 32-bit?

Is there some way to determine whether a given Creative Cloud application is still only 32-bit?  I mean other than creating a 64-bit package and looking to see if it installs to Program Files or...

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Attempted install of Illustrator CCP fails without error message.

I have created an Illustrator package using Creative Cloud Packager, with the installable files on a shared drive.  I run setup from the user's desktop with the drive mapped and accessible.  The...

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CCP2014 pkg installer fails with InCopy Plugins

Hi Adobe and other readers, I've made a Creative Cloud Packager (CCP) package to install all current CC apps and updates, with the exception of Acrobat Pro.  This builds and outputs a pkg as expected....

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Re: Creative Cloud throwing 205 and A12E5 errors

We have exactly the same problem here. We are a french school of Design, equipped with a very fast network (gigabit local, and 100 Mbit fiber internet line).  Impossible to download anything using...

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Error - A valid installer could not be found, using AAMEE and CS6

I receive the error - A valid installer could not be found, when using AAMEE 3.0 to create a CS6 Trial Package in Windows 7.  I'm following the procedure documented here -...

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Unable to package any app in CC Packager

On OS X 10.8.4, attempting to package CC apps via the CC Packager program.  At the end of the build, I get an error page stating that error have occurred and refer to build log - see below  Wed Jun 19...

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CCP Packages hang at "Running package scripts..."

Using Adobe Creative Cloud Packager from here. When it launches, the window says "Creative Cloud Packager" but the menu bar says "Adobe Application Manager." Version is 7.0.0.427 (7.0.0.427) I am able...

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Adobe Illustrator security hotfix conflict with AAMEE 3.0 suppress updates

The Adobe Illustrator CS6 security update to version 16.0.5 fails when updates are suppressed by AAMEE 3.0Adobe Security Bulletin Running "sudo RemoteUpdateManager" on the command line provides nothing...

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Do memberships through the dashboard ever expire?

Our college is granting Adobe IDs through the Enterprise Dashboard to approved staff and faculty. Do these memberships ever expire or need to be renewed? Thanks,Ric

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How do I find my product key code for CS5?

I bought CS5 2.5 years ago, unfortunately my school email deletes anything older than 6 months. I am looking to find my key codes so that I can transfer my CS5 over to my new laptop, can someone give...

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I cant even open Creative Cloud Packager Error Code A12E1

I just purchased complete package watched packager video started to load it to make my first employee package and it doesnt get to the end of the progress bar. Any ideas what to do next please?

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Can you provide a detailed description of how to set up the Websites portion...

I've followed the instructions but can't get the ausst-server.local site to appear in my browser.

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Help > Updates Doesn't upgrade major version to 2014, only applies minor...

I have Adobe Creative Cloud for OS X deployed to many machines using CCP and Casper and I have now set up AUSST. On one test machine, I opened one CC application and went to Help > Updates and...

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Something seems to be wrong on our end. Please try again later. If this...

I get this error when trying to activate my account, and accept my companies group invitation to the creative cloud.  I cannot get past it and it has happened all day.

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Can we deploy MUI version through Creative Cloud Packager?

We're just starting with Creative Cloud for teams.We will deploy the application through Microsoft SCCM and hence are looking at Creative Cloud Packager to create the packages.Since we have Dutch and...

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Password change page in AWS site doesn't work, because old password input...

Password change page in AWS site doesn't work, because old password input limit is 12 characters. plz fix it.

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Adobe Licensing Website / Problems Logging In

So when I go onto the Adobe Licensing website to log in with my Adobe ID it says "Adobe does not recognize you as an authorized user of this web site." I'm not sure what I'm doing wrong; I even changed...

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I need help getting the license number for Adobe Photoshop Elements. However,...

I need help getting the license number for Adobe Photoshop Elements. However, It doesn't recognize me as an authorized user. Can someone help?@

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Premiere Pro CC is missing presets | CC Packager/Volume Licensing

We have volume license and are trying to install the CC Suite using CC Packager V1.1. Everything seems to work fine however most of the presets are missing from Premiere Pro CC - no RED, XDCAM or AVCHD...

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