Licensing horror
Hi I just took over program managing of Adobe installation and licensing at a school. We are at some volume licensing program that is expireing and is leaving us with CS6, thats fine. Right now I'm in...
View Articleinstallation not working from server
I used the CCpackager to prepare the install on Windows. I have the design tools suite (acrobat PS, Ill Indesign + some stuff) I have to make 2 directories, one for acrobat, and one for the rest. Well...
View ArticleCreative Cloud and Proxy Support
To whom it may concern, I am a Technical Specialist for an Enterprise. We use Astaro (now Sophos) as a our proxy appliance. We use Active Directory based authentication to provide internet access to...
View ArticleAdobe Premiere 12 Silent Install - How to Suppress Updates, EULA, Registration
Hi, I've created a silent deployment of x86 Adobe Premiere Elements 12 using the following command line cmd /c start/wait OEM.exe /UL1033 /V"SERIALNUMBER=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX COUNTRY=12" I've...
View ArticleWindows explorer crashes while using Creative Cloud
I am also experiencing this issue after using the creative cloud packager, installing the following applications. BridgeAcrobatPhotoshopIllustratorIndesignEnglish (US) as the language Windows 7 Pro...
View ArticleHow can Adobe Systems provide me with a "fiscal / tax residence certificate"?
As Team Manager, my Corporate Financial Unit is requesting that i provide them a "fiscal / tax residence certificate" from Adobe Systems for the duration of our Creative Cloud Subscription Plan.
View ArticleAdobe CS6 still requires registration after imaging with an AAMEE .pkg via...
Hi all. Using Casper to distribute apps to managed Macbooks running 10.9. I'm having an issue with Adobe CS6 that I haven't seen specifically mentioned in any of the numerous posts about CS6...
View ArticleIs it possible to set up a session with an expert for a team?
I'm the administrator for a small CC team. While a couple of us are fairly comfortable with the Adobe suite, we're bringing in a few single-app subscribers who need to learn the basics (InCopy...
View ArticleCreative Cloud Packager - Killing Explorer.exe
I have created multiple packages with the Creative Cloud Packager and everytime i try to deploy the software it will kill explorer.exe and not progress any further. No error messages are shown....
View ArticleOptions for deployment via Remote Desktop Services / Terminal Server
Currently we have volume licenses for CS which is deployed via remote desktop services in a multi-server load balanced farm.When reaching out to support, they informed me that CC cannot be deployed via...
View Articlehow to move my adobe cc 2014 to new computer?
how do i move my adobe cc 2014 from my old computer to my new computer? It won't let me move my adobe cc 2014. it said my license is not valid.
View ArticleCreative Cloud Packager "Please connect to Internet and Retry" when on MACOSX...
Hi There, I am having the following issue. We are running a MACOSX environment with a open directory server (Lion Server). For some reason when I try to use Creative Cloud Packager under a Network...
View ArticleAdobe Creative Cloud invite in wrong language
I sent invite from the team portal https://creative.adobe.com/team/admin to user (Creative Cloud Complete English) and user got the invite but in wrong language. For some reason the user got the email...
View ArticleCS6 into deployment image. End PC asks for activation
I create a Windows 7 deployment image with all of our software installed on it. Capture the image, then deploy using WDS. When I added CS6 to my deployment image, and deploy to a PC, the end user's PC...
View ArticlePremiere Pro CC is missing presets | CC Packager/Volume Licensing
We have volume license and are trying to install the CC Suite using CC Packager V1.1. Everything seems to work fine however most of the presets are missing from Premiere Pro CC - no RED, XDCAM or AVCHD...
View ArticleAAM not picking up Updates for CC (2014)
I just noticed that my deployments of Adobe CC 2014 are not picking updates form my Internal Adobe Update Server.The Update Server seems to be working fine, and i can pull updates from Adobe fine, but...
View ArticleInstallation is a nightmare. HELP!!!!
I am trying to install the Creative Cloud on my work computer. I am not an IT, nor do I have access to any IT help where I am. I am part of the Adobe Licensing for Enterprise, have followed all the...
View Articlesign in
Hello, My users have this message : "sign in" Are you a solution ?I have more 800 PC and Mac Thanks
View ArticleHow best to serialize mac or windows client after image restore?
What is the most reliable way to get the Serialization and/or prov.xml file to kick in after I've imaged, deployed, and rebooted a system? Gratefully,SL
View ArticleSuccesful commands for Provisioning Tool(CS6/PC)
Hi, Have any of you guys had any luck using the Provisioning Tool to unserialize a CS6-installation?If so - what was the command line you used? We've tested various commands but none of them have been...
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