Lightroom 5 can't find the serial number
Hi there! I have a problem with installation Lightroom 5. I've bought the creative cloud. No problems with photoshop. But I can't find the serial number for Lightroom. there are no products in my...
View Articleserialize lightroom
I created a package with the creative cloud packager 1.5 to install photoshop, lightroom, etc.... After installing, when launching lightroom, I get prompted to either enter a serial number or start a...
View ArticleGot new harddisk and realise I should have deactivated Creative Suite before...
I got a new harddisk on my Mac and now Creative Suite won't work. It needs to be reinstalled. However, I am now told I should have deactivated the old one. How do I do that now? It won't open.
View ArticleCS6 - Adobe Application Manager crashing loop.
Hi, I've encountered a new issue over the last few weeks. Users open an Adobe CS6 application that was packaged with AAMEE 3.1 and a crashing loop begins. The AAM opens and closes once per second in...
View ArticleHow do I turn off updates?
Like the subject says... So far I hate CC. It seems like every time I use it, I have to log in, update something, or the Adobe server doesn't work. Multiply that times the number of users we have,...
View ArticleCreative Cloud Packager Not Building
Working inside enterprise environment trying to install Creative Cloud apps for both PC/MAC. Received Error 201 when trying to download apps through CC App Manager; found forums discussions pointing to...
View ArticleForce updates across network domain
I have 8 Creative Cloud licenses for 8 staff members, and each person uses a different set of apps. I am the Systems Administrator and I'm looking for a way to force updates out to these computers for...
View ArticleHow do I find my product key code for CS5?
I bought CS5 2.5 years ago, unfortunately my school email deletes anything older than 6 months. I am looking to find my key codes so that I can transfer my CS5 over to my new laptop, can someone give...
View ArticleCS6 and Acrobat XI Pro deploy/image
I will be deploying an image via MDT with Adobe CS6 Design Suite and Acrobat XI Pro installed. Is this the correct way of doing it so that end users are not prompted with serial numbers or Adobe ID...
View Articleadobe_prtk: command not found
We have a volume license at my school and the IT department sent us 2 files and an instruction to run this command: sudo adobe_prtk --tool=VolumeSerialize --stream --provfile=prov.xml But I am having...
View ArticleCan we deploy MUI version through Creative Cloud Packager?
We're just starting with Creative Cloud for teams.We will deploy the application through Microsoft SCCM and hence are looking at Creative Cloud Packager to create the packages.Since we have Dutch and...
View ArticleCaptivate 6.0 does not install; AAMEE 3.1
Hi everyone, I am trying to silently install Adobe Captivate 6 which is packaged with AAMEE 3.1 on our SOE build but it fails. here is the MSI installer log where it errors out and exit with error code...
View Articlecreative cloud packager creates x86 & x64 instead of x64 only
hi community i'm somewhat frustrated with the way that adobe provides packages for enterprise environments the packager is not behaving as expected - i create a package, select x64 as platform, and...
View ArticleCreative Cloud Deployment of Presenter 9 throws fatal error
When I attempt to install Presenter 9 from a deployment I built using the Creative Cloud packager 1.4 the install fails with MSI error 1603. I see no errors in the build log but if I do a manual...
View ArticleWhy isn't my redemption code working? I keep getting an "invalid redemption...
Why isn't my redemption code working? I keep getting an "invalid redemption code" error.
View ArticleCreative Cloud Packager fails when downloading Media Encoder 7.2.2 update
Hi all, I am wondering if anyone else is seeing this. I am attempting to use CCP 1.4 (Macintosh platform) to build a package for deployment to the Macs in our department. It is failing, specifically,...
View ArticleCreate packages with multiple languages
Hi, I need to be able to create CC packages that contain multiple languages instead of a separate package for each. We manage deployment from a single Casper console across the globe. Each peice of...
View ArticleExceptionDeployer, Acrobat install fails (1603)
Hi, My first time experimenting with CCP, under Windows 7 x64, I made a package that includes all x64 Creative Cloud products and am now testing install. I read the Exceptions instructions pretty...
View ArticleCreative Cloud Packager: moving application shortcuts ?
hello, I'm using Creative Cloud Packager to deploy applications on windows x64 (from an education enterprise agreement) is there an embedded way to specify a different folder where the shortcuts shoud...
View ArticleCCP Launcher
creative cloud packager " the remote server is not responding in a proper manner please try later. I have been trying to creative the package for both 32 and 64 bit cloud.
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