hello, we recentrly had to copy the hard driver from a working windows 7 computers where Adobe Creative Cloud was working correctly to another computer.
since, this other computer won't launch any of the creative Cloud apps (entreprise/education agreement, created with the creative cloud packager) except for lightroom and captivate (wich are from a different package)
Anyway, I'm seeing those entries in the logs under the current administrator user, trying to launch illustrator CC. (sorry for the lenght, doesn,t see an option to make it smaller.
What are the solutions to resolve this issue? is there a way to recent the licensing information or something like that?
thanks.
oobelib.log
01/31/14 11:25:39:384 | [ERROR] | | | | SLCoreService | | | 5556 | Could not find license from which to get user data
01/31/14 11:25:39:384 | [ERROR] | | | | SLCoreService | | | 5556 | No value for key [PersonGUID] in user dictionary.
01/31/14 11:25:39:384 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}fr_FR] in cache : 519
01/31/14 11:25:39:385 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}ALL] from cache : 769
01/31/14 11:25:39:385 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}fr_FR] in cache : 519
01/31/14 11:25:39:385 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}ALL] from cache : 769
01/31/14 11:25:39:386 | [DEBUG] | | | | OOBELib | | | 5556 | Dominance list found
01/31/14 11:25:39:387 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read value for key [RememberedSerial] in hive [V7{}CreativeCloudEnt-1.0-Win-GM{|}fr_FR] from cache : 769
01/31/14 11:25:39:393 | [DEBUG] | | | | OOBELib | | | 5556 | Remembered SN against dominating hive found
01/31/14 11:25:39:393 | [DEBUG] | | | | OOBELib | | | 5556 | No hint serial, returning first remembered serial
01/31/14 11:25:39:394 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : Updating remembered SN record
01/31/14 11:25:39:394 | [INFO] | | | | OOBELib | | | 5556 | LEID for RememberedSN =V7{}CreativeCloudEnt-1.0-Win-GM, Locale=ALL
01/31/14 11:25:39:394 | [INFO] | | | | SLCoreService | | | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
01/31/14 11:25:39:394 | [INFO] | | | | OOBELib | | | 5556 | UpdateRecordCheckWFType : No enigma information found from license/cache, using hard-coded information
01/31/14 11:25:39:395 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read value for key [PayloadCode] in hive [V7{}CreativeCloudEnt-1.0-Win-GM] from master : 5
01/31/14 11:25:39:395 | [INFO] | | | | OOBELib | | | 5556 | GetAMTConfigPathForLEID : No Payload Code found, checking SSC for information
01/31/14 11:25:39:395 | [INFO] | | | | OOBELib | | | 5556 | GetAMTConfigPathForLEID : Payload Code found, retrieving
01/31/14 11:25:39:395 | [DEBUG] | | | | OOBELib | | | 5556 | SLConfig for LEID not found
01/31/14 11:25:39:396 | [DEBUG] | | | | OOBELib | | | 5556 | SLConfig for LEID not found
01/31/14 11:25:39:396 | [INFO] | | | | SLCoreService | | | 5556 | Reading product config [C:\Program Files (x86)\Common Files\Adobe\ssc\V7{}CreativeCloudEnt-1.0-Win-GM\SLConfig.xml]
01/31/14 11:25:39:396 | [ERROR] | | | | SLCoreService | | | 5556 | Getting license duration from product config return "Runtime Failure: Cannot Read Config File (130:10)".
01/31/14 11:25:39:396 | [INFO] | | | | OOBELib | | | 5556 | UpdateRecordCheckWFType : Remembered SN not valid for associated LEID, get driver's limited grace SLR duration
01/31/14 11:25:39:396 | [INFO] | | | | SLCoreService | | | 5556 | Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\AMT\SLConfig.xml]
01/31/14 11:25:39:397 | [INFO] | | | | OOBELib | | | 5556 | UpdateRecordCheckWFType : Necessary data retrieved, populate the outparam
01/31/14 11:25:39:397 | [INFO] | | | | OOBELib | | | 5556 | Total License Duration is : 7
01/31/14 11:25:39:397 | [INFO] | | | | OOBELib | | | 5556 | License Duration Left is : -1
01/31/14 11:25:39:397 | [INFO] | | | | OOBELib | | | 5556 | SN has been successfully validated online
01/31/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [DelegateGUIDForEntitlement] in hive [909607087358377142917643] in cache : 519
01/31/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [OwnerGUIDForEntitlement] in hive [909607087358377142917643] in cache : 519
01/31/14 11:25:39:398 | [INFO] | | | | SLCoreService | | | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
01/31/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [STORE_URL] in hive [Illustrator-CS7-Win-GM] in master : 10
01/31/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [ENABLE_EEP_SIGNIN] in hive [{9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}] in master : 10
01/31/14 11:25:39:398 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : Detected configuration REG_SERIAL_OVERRIDE : Suppress
01/31/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [REG_TRIAL_OVERRIDE] in hive [{9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}] in master : 10
01/31/14 11:25:39:399 | [INFO] | | | | PCDUtility | | | 5556 | IsRegistrationSuppressed : checking reg suppression using payloadcode {9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}
01/31/14 11:25:39:399 | [INFO] | | | | PCDUtility | | | 5556 | IsRegistrationSuppressed : registration is suppressed
01/31/14 11:25:39:399 | [ERROR] | | | | SLCoreService | | | 5556 | Could not find license from which to get event
01/31/14 11:25:39:399 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read value for key [LimitedGraceConsumed] in hive [Illustrator-CS7-Win-GM{|}LGC] from cache : 769
01/31/14 11:25:39:399 | [INFO] | | | | SLCoreService | | | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
01/31/14 11:25:39:399 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [IsRedeemedThroughPOSA] in hive [916387098118488076034526] in cache : 519
01/31/14 11:25:39:399 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [Illustrator-CS7-Win-GM] in hive [FA_Set] in cache : 519
01/31/14 11:25:39:399 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : FA_Set Not Found
01/31/14 11:25:39:399 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : Repairing Dom List for Illustrator-CS7-Win-GM
01/31/14 11:25:39:399 | [INFO] | | | | SLCoreService | | | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
01/31/14 11:25:39:400 | [ERROR] | | | | SLCoreService | | | 5556 | Could not find license from which to get user data
01/31/14 11:25:39:400 | [ERROR] | | | | SLCoreService | | | 5556 | No value for key [LEID] in user dictionary.
01/31/14 11:25:39:400 | [ERROR] | | | | SLCoreService | | | 5556 | No value for key [DLIST] in user dictionary.
01/31/14 11:25:39:400 | [ERROR] | | | | SLCoreService | | | 5556 | No value for key [PRECEDENCE] in user dictionary.
01/31/14 11:25:39:400 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : LEID DOMLIST PID Empty!
01/31/14 11:25:39:400 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : WF is First_Launch
01/31/14 11:25:39:400 | [INFO] | | | | SLCoreService | | | 5556 | Syncing to license store...
01/31/14 11:25:39:401 | [INFO] | | | | SLCoreService | | | 5556 | Found server mkey.
01/31/14 11:25:39:406 | [INFO] | | | | SLCoreService | | | 5556 | Loading license references...
01/31/14 11:25:39:407 | [INFO] | | | | SLCoreService | | | 5556 | Found 1 license file(s)
01/31/14 11:25:39:408 | [INFO] | | | | SLCoreService | | | 5556 | Parsing license file [30826573.lic] succeed.
01/31/14 11:25:39:408 | [INFO] | | | | SLCoreService | | | 5556 | License store synchronization took 8.2 ms and succeed.
01/31/14 11:25:39:408 | [INFO] | | | | SLCoreService | | | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
01/31/14 11:25:39:408 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : License not found, check if imaging scenario
01/31/14 11:25:39:408 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [LEIDLocForType2A] in hive [916387098118488076034526] in cache : 519
01/31/14 11:25:39:408 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : Could not find effective licensing LEID
01/31/14 11:25:39:408 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : Returning EULA path from amtlib xml
01/31/14 11:25:39:408 | [INFO] | | | | OOBELib | | | 5556 | LEID=Illustrator-CS7-Win-GM
01/31/14 11:25:39:408 | [INFO] | | | | OOBELib | | | 5556 | OOBELib CheckWFType ENDED
01/31/14 11:25:39:416 | [INFO] | | | | OOBELib | | | 5556 | *************OOBELib Session Starts*************
01/31/14 11:25:39:416 | [INFO] | | | | OOBELib | | | 5556 | Version 7.0.0.252,7.0
01/31/14 11:25:39:416 | [INFO] | | | | DispatchClientLib | | | 5556 | Dispatch table loaded from path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\dispatchtable.xml
01/31/14 11:25:39:417 | [INFO] | | | | DispatchClientLib | | | 5556 | (re)load Local Dispatch Table status-[0].
01/31/14 11:25:39:417 | [INFO] | | | | DispatchClientLib | | | 5556 | Scope : [2]
01/31/14 11:25:39:417 | [INFO] | | | | DispatchClientLib | | | 5556 | Setting scope to GM
01/31/14 11:25:39:417 | [INFO] | | | | OOBELib | | | 5556 | AdobeIALClient 1.0 Release (build 1.0.6.3) initializing session...
01/31/14 11:25:39:440 | [ERROR] | | | | OPMWrapper | | | 5556 | Failed in getting value for key in OPMGetValueForKey
01/31/14 11:25:39:440 | [INFO] | | | | OOBELib | | | 5556 | Failed to get Proxy username in OPM DB
01/31/14 11:25:39:442 | [INFO] | | | | AXFBLicensing | | | 5556 | All function pointers successfully retrieved
01/31/14 11:25:39:445 | [INFO] | | | | OOBELib | | | 5556 | SetXMLData()
01/31/14 11:25:39:446 | [INFO] | | | | OOBELib | | | 5556 | SetXMLData():mBonusLaunchCode not found
01/31/14 11:25:39:446 | [INFO] | | | | OOBELib | | | 5556 | SetXMLData():mLastKnownServerTime not found
01/31/14 11:25:39:446 | [DEBUG] | | | | PCDService | | | 5556 | Failed to get enigma data from hive : 519
01/31/14 11:25:39:446 | [INFO] | | | | OOBELib | | | 5556 | Running in App context
01/31/14 11:25:39:458 | [INFO] | | | | DispatchClientLib | | | 5556 | Dispatch table loaded from path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\dispatchtable.xml
01/31/14 11:25:39:458 | [INFO] | | | | DispatchClientLib | | | 5556 | (re)load Local Dispatch Table status-[0].
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Scope : [2]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Setting scope to GM
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | EndPoint requested: [Analytics]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Length of the URL: [51]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Returning from getEndpointAddr: [0]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | EndPoint requested: [Analytics]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Length of the URL: [51]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | URL found [https://na1r.services.adobe.com/account/amfgateway2]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Returning from getEndpointAddr: [0]
01/31/14 11:25:40:023 | [INFO] | | | | OOBELib | | | 5556 | OOBELibImpl::CommitPCD STARTED
01/31/14 11:25:40:023 | [DEBUG] | | | | ServiceLoader | | | 5556 | looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\adobe_upgrade.dll
01/31/14 11:25:40:023 | [DEBUG] | | | | ServiceLoader | | | 5556 | Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\adobe_upgrade.dll
01/31/14 11:25:40:024 | [INFO] | | | | OOBELib | | | 5556 | OOBELibImpl::CommitPCD ENDED
01/31/14 11:25:40:026 | [INFO] | | | | OOBELib | | | 5556 | OOBELibImpl::CommitPCD STARTED
01/31/14 11:25:40:026 | [INFO] | | | | OOBELib | | | 5556 | OOBELibImpl::CommitPCD ENDED
01/31/14 11:25:40:026 | [INFO] | | | | OOBELib | | | 5556 | Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
01/31/14 11:25:40:026 | [INFO] | | | | OOBELib | | | 5556 | *************OOBELib Session Ends*************
01/31/14 11:25:40:027 | [INFO] | | | | OOBELib | | | 5556 | Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
01/31/14 11:25:40:027 | [INFO] | | | | SLCoreService | | | 5556 | Shutting down SLCore 2.0 Release (build 2.0.1.360321).
01/31/14 11:25:40:033 | [INFO] | | | | SLCoreService | | | 5556 | Service destruction took 6.0 ms and succeed.
01/31/14 11:25:40:033 | [INFO] | | | | OOBELib | | | 5556 | *************OOBELib Session Ends*************
amt3.log
01/31/14 11:25:37:570 | [DEBUG] | | | | PCDService | | | 5496 | Failed to get enigma data from hive : 519
01/31/14 11:25:37:581 | [DEBUG] | | | | PCDService | | | 5496 | No value for key [ADOBEID] in hive [916387098118488076034526] in cache : 519
01/31/14 11:25:37:581 | [INFO] | | | | AMT | | | 5496 | Running in PROV_APP
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value WorkFlowType [SilentActivator]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value SubWorkFlowType [First_Launch]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value ShowEULA [false]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value TrialGrace [30]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value TrialLeft [-1]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value BuyURL [http://www.adobe.com/go/buy?]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value LaunchMode [prechrome]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value AdobeIDCreated [false]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppLaunchPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\Illustrator.exe]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppAMTBkGndFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\background.png]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppAMTLogoFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppAMTLicenseAFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\OBLRes\fr_FR\LicenseFAQ.html]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppAMTConnectionFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\OBLRes\fr_FR\ConnectionFAQ.html]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AdobeCode [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value DriverAdobeCode [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppName []
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppRunningLEID [Illustrator-CS7-Win-GM]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppDriverLEID [Illustrator-CS7-Win-GM]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppLicensingLEID [Illustrator-CS7-Win-GM]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppRunningLocale [fr_FR]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppListOfLocales [fr_FR{|}fr_CA]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppProcessID []
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value ProductID []
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value ProductVersion [0.0]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value Platform []
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppAMTPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\AMT]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppLicensingAMTPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppEULAFolderPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Legal]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value TrialExpired [0]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppSerialNumber [916387098118488076034526]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppTrialSerialNumber [916387098118488076034526]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value NoTrial [0]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value UpgradeCheckRequired [0]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value BonusLaunchCode []
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value HasSAASBit [0]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value ForcedActivation [0]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership_fr?&source=PCSTHX]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value ClaimSource [nag_trial]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value HasSubscriptionBit [0]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | SilentActivator
01/31/14 11:25:37:587 | [INFO] | | | | uiswitch | | | 5496 | Silent Activator
01/31/14 11:25:37:587 | [INFO] | | | | uiswitch | | | 5496 | Launched
01/31/14 11:25:37:587 | [ERROR] | | | | AMT | | | 5496 | Licensing has been refused. Application must exit.
01/31/14 11:25:37:587 | [INFO] | | | | AMT | | | 5496 | Starting Data Collection for SWTag_Init()
01/31/14 11:25:37:588 | [INFO] | | | | AMT | | | 5496 | DoISOTagging() productCanonicalLEID = Illustrator-CS7-Win-GM;outMappedLEID = Illustrator-CS7-Win-GM, unused =
01/31/14 11:25:37:588 | [INFO] | | | | AMT | | | 5496 | DoISOTagging() productPayloadCode = {CCDC3E53-DF98-434F-821A-C253C61DA2CD};driverPayloadCode = {F2321021-08A2-44D6-B1DF-BDB415F23EC3}
01/31/14 11:25:37:588 | [DEBUG] | | | | PCDService | | | 5496 | Failed to read value for key [] in hive [Illustrator-CS7-Win-GM] from master : 4
01/31/14 11:25:37:588 | [INFO] | | | | AMT | | | 5496 | SWTag_Init() Tags Arguments ; Illustrator-CS7-Win-GM;
01/31/14 11:25:37:593 | [INFO] | | | | performance | | | 5496 | AMTObtainProductLicense took 177.889618 ms
PDApp.log
01/31/14 11:25:37:763 | [INFO] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Considering following LEID for applet version switching : Illustrator-CS7-Win-GM
01/31/14 11:25:37:764 | [WARN] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Dynamic XML Not Found
01/31/14 11:25:37:765 | [ERROR] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Received Serial : 916387098118488076034526
01/31/14 11:25:37:767 | [ERROR] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Unable to fetch enigma data
01/31/14 11:25:37:767 | [ERROR] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Product not running under subscription
01/31/14 11:25:37:767 | [INFO] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Detected identifier in LEID: CS7
01/31/14 11:25:37:767 | [INFO] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Detected identifier in LEID: CS7
01/31/14 11:25:37:767 | [INFO] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Detected identifier in LEID: CS7
01/31/14 11:25:37:767 | [INFO] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Not updating the applet version for appletID: LWA_UI appletVersion: 3.0
01/31/14 11:25:37:767 | [WARN] | | ASU | PDApp | PDApp.AppletManager | | | 5556 | Unable to get the applet switching info... Response is: 8
01/31/14 11:25:37:778 | [INFO] | | ASU | PDApp | PDApp | | | 5556 | DWA AppletID argument not specified on command line. Trying to find the existing instance
01/31/14 11:25:37:778 | [INFO] | | ASU | PDApp | PDApp | | | 5556 | This is the first instance so creating a thread for listening to the created pipe
01/31/14 11:25:37:779 | [INFO] | | ASU | PDApp | PipeThread | | | 5580 | Pipe thread started
01/31/14 11:25:37:779 | [INFO] | | ASU | PDApp | PDApp | | | 5556 | Starting AsyncMessageProcessor