I have done 3 packages.
First I did Photoshop, Acrobat, InDesign and Bridges.
Then without restarting CC Packager I did Dreamweaver.
I restarted the computer and after that I did Premiere Pro.
Then I tried installing them, package 1 and 2 went fine but with package 3 I get the following error:
11/11/13 07:41:07:170 | [INFO] | | OOBE | DE | | | | 5904 | DEVersion: 5.0.0.0
11/11/13 07:41:07:173 | [INFO] | | OOBE | DE | | | | 5904 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[ 5904] Mon Nov 11 07:41:07 2013 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[ 5904] Mon Nov 11 07:41:07 2013 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[ 5904] Mon Nov 11 07:41:07 2013 INFO
##### Running EDT Workflow #####
:: END TIMER :: [Total Timer] took 10.6607 milliseconds (0.0106607 seconds) DTR = 375.211 KBPS (0.366417 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
---------------------------------------------------------------------- ---------------
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...
11/11/13 07:41:46:365 | [INFO] | | OOBE | DE | | | | 6088 | DEVersion: 5.0.0.0
11/11/13 07:41:46:366 | [INFO] | | OOBE | DE | | | | 6088 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[ 6088] Mon Nov 11 07:41:46 2013 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[ 6088] Mon Nov 11 07:41:46 2013 ERROR
DW040: The product "{505FF1AC-E7F5-4462-BBA7-08900E7E9EEF}" is not installed. Cannot proceed with the uninstall
[ 6088] Mon Nov 11 07:41:46 2013 INFO
##### Running EDT Workflow #####
:: END TIMER :: [Total Timer] took 4.27642 milliseconds (0.00427642 seconds) DTR = 935.363 KBPS (0.91344 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{505FF1AC-E7F5-4462-BBA7-08900E7E9EEF}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
---------------------------------------------------------------------- ---------------
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...
I have tried doing different packages several times and it seems like if I do all packages in the same CC Packager session they work fine, but if I restart CC Packager and create a new msi file they won’t accept previous packages/msi installations and I get the error above.
What am I doing wrong? I must be able so do packages gradually when I need them?
Is it possible to get a 1:1 Expert Support session with a CC Packages expert?
I’m using a Win 7 x64 btw…