Quantcast
Channel: Adobe Community : Popular Discussions - Deployment for Creative Cloud for Team, Enterprise, & CS
Viewing all articles
Browse latest Browse all 19518

Adobe CS5 Configuration Error 16

$
0
0

Hi,

 

I am having an issue on my Macs running Adobe CS5 installed via Adobe's default installer with a volume license key. I have local non-adminstrator mobile user accounts that authenticate to open directory. They are non syncing.

 

On some machines, when a mobile user logs in and tries to run any Adobe app, there is a pop up with CS5 Configuration Error 16. Please reinstall Adobe CS5. I've checked the permissions of the directories listed in http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error- cs5.html#main_AdobePCD

 

and they are correct. I've determined that the root cause is a cache.db-journal file that belongs to a different user. If I delete this file (as admin), the problem goes away. What causes this file to exist? What causes it to persist between users? Should I add a login script to delete the cache.db-journal file if it exists?

 

Thanks.


Viewing all articles
Browse latest Browse all 19518

Trending Articles