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App-V 5 SP1 Creative Cloud Enterprise Illustrator 213:19 Error

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Hello, I'm currently working on creating an App-V 5 sequence for Adobe Creative Cloud Enterprise. Firstly I'm trying to create a sequence for CC Illustrator, however I'm running into what appear to be licensing errors.

 

From what I understand in Adobe Create Cloud Enterprise, the licensing restrictions which tie the license to the machine have now been removed so that packages can be created with serial numbers included for deployment and imaging purposes.

 

I've created a package for Illustrator using the Creative Cloud Packager and included the serial number and then sequenced this in App-V 5.

 

When I deploy this app-v sequence, Illustrator loads but I end up with a 213:19 error. Looking in the amt3.log the full error is

 

 

09/24/13 16:58:35:478 | [ERROR] |  |  |  | SLCoreService |  |  | 5624 | error deleting bad mkey:

09/24/13 16:58:35:478 | [ERROR] |  |  |  | SLCoreService |  |  | 5624 | Could not load machine key

09/24/13 16:58:35:478 | [ERROR] |  |  |  | SLCoreService |  |  | 5624 | License store synchronization took 14.6 ms and return "License Store Access Failure: Machine key cannot be deleted (213:19)".

09/24/13 16:58:35:539 | [INFO] |  |  |  | ALM |  |  | 5624 | _time_: (func: ALM_License_SilentValidate, duration: 0.078 sec)

09/24/13 16:58:35:539 | [INFO] |  |  |  | ALM |  |  | 5624 | _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 19

09/24/13 16:58:35:539 | [ERROR] |  |  |  | ALMService |  |  | 5624 | ERROR: License_Check error 213:19. (Errno = 2)

 

I've also tried creating a package using a trial licence and then using the adobe_prtk.exe tool to serialize the product at launch with no success.

 

I've read the support statemnt at http://helpx.adobe.com/creative-suite/kb/technical-support-boundaries-virtualized-or.html, but would appreciate direction from adobe as to what would be causing the above error.


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