Hi all,
We created a deployment using Adobe Application Manager (AAMEE) in order to deploy Adobe Creative Cloud silently. That works fine. Now, when we uninstall the software, by running msiexec /x {productcode_of_the_msi_that_was_generated_using_AAMEE}, there's a log entry in the Event Viewer saying Removal success or error status: 0, which is good. However, there's one remaining entry in the "Programs and Features"-list in Windows 7 control panel: "Adobe Creative Cloud"
So I took a look in the registry and I found the uninstall string for that program: "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe". Problem: this uninstaller won't run silently! Or at least I didn't find any switches / command line parameters to make it run silently. Does anyone know how to make it run silently?
Question for Adobe in case there are no silent options for this uninstaller : can you explain me why you create tools (AAMEE) to generate silent installers but still leave traces on the computer that can't be uninstalled silently???
As an application packager I would also like to address this general message to all the big software making companies out there (SAP, Oracle, Microsoft, Adobe etc.) : other big companies that buy your software, mostly want to install and uninstall it without user intervention. So please package it so that we don't need to spend extra time and money deciphering your fancy, exotic installers / uninstallers. MSI is quite a good standard you know...
Thanks all of you!