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PSE 10 and Adobe CS6: When running silent install help is not working afterwards

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Hello,

I'm not sure if this is the correct forum. If not: Please help me find the correct one.

I have a big issue with Adobe CS6 (and former versions like Photoshop Elements 10): When installing it from DVD running GUI everything is working fine afterwards. If I install e.g. Photoshop Elements 10 using "Silent Installation" help is not working afterwards. It states that it cannot locate the URL. I have not installed AIR and also do not plan to install it.

I have 'played' a little around with Common Files\Adobe\helpcfg and help directory. Now at least I do not get an error message but still it's not the online help which opens in the browser but the web page that is defined as 'home'.

The same I see now in Adobe CS6. I have e.g. packaged After Effects and Illustrator and when deploying it I'm not able to open help as well and I fear that this is the same issue.

Has anyone deeper knowledge about how "helpcfg" is working? Any example files? Any other help appreciated as well.

Kind regards

János


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