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Creative Cloud Packager fails when downloading Media Encoder 7.2.2 update

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Hi all,

 

I am wondering if anyone else is seeing this.

 

I am attempting to use CCP 1.4 (Macintosh platform) to build a package for deployment to the Macs in our department. It is failing, specifically, when trying to download the Adobe Media Encoder 7.2.2 update, which I understand was released a few days ago. All other selected components download properly and the package will build if I deslect Adobe Media Encoder before building.

 

I have successfully reproduced the issue on two different systems, have tried purging the cache folder that CCP uses, moving it to another location/disk etc, all with no joy. Here is a snippet from the log:

 

04/11/14 09:20:22:455 | [INFO] |  | ASU | EnterpriseNative | EnterpriseNative |  |  | 1315279 | downloadupdates returned error Code :U43M1D204
04/11/14 09:20:22:455 | [ERROR] |  | ASU | EnterpriseNative | EnterpriseNative |  |  | 1315279 | download updates returned statusCode:43, errorCode:204
04/11/14 09:20:22:455 | [WARN] |  | ASU | EnterpriseNative | EnterpriseNative |  |  | 1315279 | ewa_getDownloadedUpdateCacheInfo: Cache XML file does not exist.

 

Wondering if anyone else is seeing this or if anyone has any suggestions please?

 

Thank you and warm regards,

 

Neil.


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