Quantcast
Channel: Adobe Community : Popular Discussions - Deployment for Creative Cloud for Team, Enterprise, & CS
Viewing all articles
Browse latest Browse all 19518

Fully Licensed CC package asking for CC login when launching apps

$
0
0

We are a tertiary educational institute with an Adobe CC for Enterprise license.

 

In our Macintosh environment I am able to download and package a licensed suite of CC applications using the Creative Cloud Packager.

I then add this package to our deployment/imaging software (JAMF Software's Casper Suite).

 

When I then deploy that package I sometimes will have applications asking for Adobe ID login when they are launched. I have also had instances of successfully deployed applications asking for Adobe ID login weeks after being used successfully. I am able to deploy the same package successfully to different machines that are spec'd the same.

 

I have even had the instance where I imaged a machine and the applications asked for Adobe ID login, so I then re-imaged the machine with the exact same image and the 2nd time the applications launched successfully.

 

To my mind, this indicates the licensing being 'broken' in some way. I might add that this also occurs within our Windows environment using SCCM to deploy the package.

 

Is anybody able to point me in the right direction as to where I should be looking (within the Mac system) for the particular license file that may or may not be getting corrupted/blocked? I have had a look at the APTEE tool, but have not had any success with using it to repair the license.


Viewing all articles
Browse latest Browse all 19518

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>